Casual Bar and Waiting Staff

4 weeks ago


Great Yarmouth, Norfolk, United Kingdom Arena Racing Company Full time
Join Our Team as a Casual Bar and Waiting Staff Member

We are seeking enthusiastic and friendly individuals to join our front of house team at Great Yarmouth Racecourse. As a casual bar and waiting staff member, you will be responsible for providing excellent customer service and ensuring a welcoming atmosphere for our guests.

Responsibilities:
  • Serve all customers in a professional and courteous manner.
  • Maintain stock levels and rotation to avoid waste and assist with stocktaking.
  • Ensure the work area is adequately stocked with glassware, ice, condiments, and other sundries.
  • Lay up and prepare restaurants/boxes for the service of meals, tea, coffee, and light refreshments.
  • Serve all guests efficiently with the correct food and beverage service knowledge.
  • Keep the area of work and public areas clean and tidy before, during, and after opening hours.
  • Ensure all orders are dispensed and correctly recorded and authorised for billing purposes.
  • Handle cash, stock, and equipment in a secure manner.
  • Act as an information point for customers.
  • Record wastage in line with venue procedures and dispose of rubbish in line with any onsite recycling initiatives.
Requirements:
  • Be smart, polite, professional, and well-presented at all times.
  • Excellent verbal communication and customer care skills.
  • Flexibility and adaptability.
  • Demonstrate a passion for quality service and standards.
  • Strong interpersonal skills – friendly, confident, outgoing.
  • Strong numerical and literacy skills.
  • The ability to handle difficult or conflict situations.
  • The ability to adopt the values of Arena Racing Company.

We offer a casual role with flexible hours, allowing you to pick and choose your shifts. As a member of our casual team, you will receive various benefits, including meals on race days and tickets to race meetings and other events across the group.

Being a member of the arc casual family does not restrict you to working at just Great Yarmouth Racecourse. If you want to gain experience in other venues, there are many opportunities to do so.



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