Digital Services Senior Service Delivery Manager
7 days ago
About Searchability®
Searchability® is a dynamic and rapidly expanding fintech company that's revolutionising information flow in the asset management industry.
Job Summary
We are seeking a highly skilled Service Delivery Manager to join our team. The successful candidate will have a background in technical support, including support of SQL databases.
Key Responsibilities
- Provide technical support for SQL databases
- Ensure ITIL Service Delivery processes are aligned correctly
- Manage approximately 10 technical tickets per day, focusing on SQL queries, joins, and procedures
- Collaborate with the development team to resolve technical issues
Requirements
- ITIL certification
- Experience with SQL Server
- Application support skills
- Excellent client-facing communication skills
What We Offer
- Pension and holiday benefits
- Remote working opportunities
- Greenfield project work
- Project ownership
About the Role
The Service Delivery Manager will report to the Head of Engineering and work closely with them to ensure the smooth operation of ITIL Service Delivery processes.
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Liverpool, Liverpool, United Kingdom Searchability® Full timeAbout Searchability®Searchability® is a dynamic and rapidly expanding fintech company that's revolutionising information flow in the asset management industry.Job SummaryWe are seeking a highly skilled Service Delivery Manager to join our team. The successful candidate will have a background in technical support, including support of SQL databases.Key...
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Liverpool, Liverpool, United Kingdom Searchability® Full timeAbout Searchability®Searchability® is a dynamic and rapidly expanding fintech company that's revolutionising information flow in the asset management industry.Job SummaryWe are seeking a highly skilled Service Delivery Manager to join our team. The successful candidate will have a background in technical support, including support of SQL databases.Key...
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