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Support Specialist

1 month ago


South West England, United Kingdom Humankind Full time
Job Details
We are seeking a highly motivated and compassionate Support Worker to join our dynamic team in Exeter. As a Support Worker, you will play a vital role in providing recovery-focused support, information, advice, guidance, and structured interventions to individuals with problematic drug and alcohol use.

About the Role

As a Support Worker, you will work collaboratively with our team to deliver continuity of care through effective working with partnership agencies and contribute to administrative tasks, including data collection and inputting. You will work alongside Recovery Workers and the wider team to enhance service users' experience and offer meaningful interventions, such as 1:1 meetings, group work, clinical appointments, daily duty support, and working alongside our volunteers.

Key Responsibilities:

  • Manage a caseload of service users, delivering a range of psychosocial interventions.
  • Work as part of a multi-disciplinary team to undertake ongoing assessments, risk assessments, and appropriate referrals within the community.
  • Facilitate group sessions with individuals of varying backgrounds.
  • Work with partnership agencies to ensure continuity of care and support.
  • Provide duty cover for individuals accessing our services.

About You

We are looking for a Support Worker with a genuine passion for working in a recovery-focused environment. You will hold transferable skills, ideally from working in a similar environment or sector. You will also have:

  • A knowledge and understanding of substance misuse and recovery.
  • Experience of managing, planning, and prioritizing your own workload, delivering work of a high standard.
  • An understanding of safeguarding.
  • An understanding of group working, group dynamics, and group facilitation.
  • Excellent communication, organization, and time management skills.
  • The ability to work well in a team environment alongside a range of people and organizations.

What We Offer

At Humankind, we offer a range of benefits, including:

  • Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 year's service).
  • Annual leave purchase scheme.
  • Enhanced occupational sick pay.
  • Enhanced employer contribution to your workplace pension.
  • Death in service benefit.
  • Free Will writing.
  • Eyecare vouchers.
  • Blue light card discount.
  • Fantastic learning and development opportunities, including free training courses.
  • Work-life balance - flexible working and family-friendly policies.
  • HAPPY, HEALTHY YOU - our wellbeing offers for our workforce.
  • Employee Assist Programme and Humankind Support Networks.

Apply Now

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