Retail Store Manager

3 weeks ago


Tonbridge, Kent, United Kingdom BT Group Full time
Assistant Store Manager - Opportunity to Lead and Grow

As an Assistant Store Manager at EE, you will play a key role in delivering a world-class customer experience and driving sales growth in our retail stores. You will be responsible for leading a team of retail professionals, developing their skills and knowledge, and creating a culture of high-performance that focuses on both fiscal and behavioural KPIs.

Key Responsibilities:

  1. Identify and harness new retail opportunities to drive sales growth and customer engagement
  2. Lead, engage, and develop a talented and knowledgeable team to deliver exceptional customer experiences
  3. Establish a culture of high-performance that focuses on both fiscal and behavioural KPIs
  4. Create and manage a relaxed, welcoming, customer-focused environment that showcases the latest EE products and services
  5. Collaborate with Regional Managers to create long-term succession strategies and drive business growth

What We're Looking For:

  1. A track record of inspirational leadership and team management
  2. A history of leading teams to strong commercial results and driving sales growth
  3. Self-motivation, initiative, and a passion for delivering exceptional customer experiences
  4. Established coaching and development skills to support team members in their careers
  5. The ability to set and carry out long-term plans and drive business growth
  6. Mobility within a local area to support store operations

Benefits:

  1. 50% discount on your personal EE mobile phone package
  2. 30% Friends and Family discount from day one (conditions apply)

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