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Store Operations Manager

2 months ago


Fort William, Highland, United Kingdom Outdoor and Cycle Concepts Ltd Full time
Job Overview

We are seeking a highly motivated and experienced Assistant Store Manager to join our team at Outdoor and Cycle Concepts Ltd. As a key member of our retail operations team, you will play a vital role in driving store performance and delivering exceptional customer experiences.

Key Responsibilities:

  • Store Operations: Oversee the day-to-day operations of the store, ensuring seamless execution of core processes, including inventory management, audits, and banking.
  • Customer Service: Lead by example, delivering top-notch customer service and creating a premium, inclusive shopping experience that exceeds customer expectations.
  • Team Leadership: Motivate and guide the team in the absence of the Store Manager, fostering a positive and productive work environment.
  • Presentation and Visual Merchandising: Maintain high standards of store presentation and implement seasonal campaigns to drive sales and engagement.

Requirements:

  • Proven Team Management Skills: Demonstrate experience in leading and developing high-performing teams.
  • Customer Focus: Show a passion for helping customers find the perfect products and delivering exceptional customer service.
  • Operational Knowledge: Possess a strong understanding of store operations, including inventory management, visual merchandising, and sales processes.
  • Collaborative Mindset: Foster a team-oriented approach to drive store and team growth.

What We Offer:

  • Competitive Salary: £25,750 per annum + up to £2,025 bonus.
  • Exclusive Discounts: 40-60% off our product range.
  • Generous Holiday: 33 days with the option to purchase more.
  • Benefits: Company pension scheme and access to Perkbox for year-round savings.

We are committed to creating a workplace that supports the growth and development of our employees. If you are a motivated and experienced retail professional looking for a new challenge, we encourage you to apply for this exciting opportunity.