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Housing Officer

2 months ago

Bridgend, Bridgend county borough, United Kingdom Hays Specialist Recruitment Limited Full time
About the Role

We are seeking a skilled Housing Officer to join our team at Hays Specialist Recruitment Limited. As a Housing Officer, you will play a vital role in supporting our tenants and maintaining positive relationships within the community.

Key Responsibilities
  • Tenancy Management: Manage tenancies, address queries, and ensure compliance with housing policies.
  • Community Engagement: Foster community spirit, organise events, and promote resident participation.
  • Property Inspections: Conduct property inspections, identify maintenance needs, and coordinate repairs.
  • Rent Arrears: Monitor rent payments, assist tenants, and implement arrears management strategies.
  • Partnerships: Collaborate with local organisations and agencies to enhance services for residents.
  • Anti-Social Behaviour: Work with housing colleagues to investigate complaints relating to estate management complaints and collaborate with housing officers to develop solutions to prevent recurring nuisance incidents.
Requirements

To succeed in this role, you will need previous social housing experience and a passion for community development and social inclusion.