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Mortgage Administrator

2 months ago

City of London, United Kingdom Your Mortgage Recruiter Full time
About the Role

We are seeking a highly skilled Mortgage Administrator to join our team at Your Mortgage Recruiter Ltd. As a key member of our team, you will be responsible for providing exceptional administrative support to our Mortgage Brokers, ensuring seamless mortgage applications, and delivering outstanding client service.

Key Responsibilities
  • Keying mortgage applications into various lenders' systems, including residential and BTL cases
  • Providing administrative support to Mortgage Brokers, including managing client service experiences and ensuring smooth progress of applications
  • Detailing all conversations and actions taken in our CRM System, as well as becoming familiar with our mortgage sourcing system
  • Gathering original documents from clients, uploading them onto the system within compliance timescales, and scanning file documents to ensure compliance standards are met
  • Ensuring all work meets FCA compliance standards and contacting existing clients to review their circumstances and products
  • Assisting the team with other duties as reasonably requested
Requirements
  • Mortgage administration experience within the independent market, with knowledge of multiple lenders' mortgage products and online portals/platforms
  • Excellent English written skills and telephone manner, with experience in dealing with diverse clients from different backgrounds
  • Technical ability and confidence with mortgage case terminology
  • Ability to demonstrate initiative, time management, and prioritization skills to complete cases efficiently
  • Desire to progress in a professional and growing business
What We Offer

We offer a competitive basic salary of up to £32,000, negotiable based on skill-set and role experience. Additionally, you will receive a pension scheme, benefits, and a bonus scheme based on the business' performance and growth, with quarterly bonuses equating to an additional 10% to 20% of your annual salary. Team members also receive a company Christmas bonus worth £2,000 each year, leading to a possible annual OTE of up to £40,400 within this role.