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Workshop Operations Manager
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Dunstable, Central Bedfordshire, United Kingdom Renault Truck Commercials Ltd. Full timeKey Responsibilities:Proactively manage the customer's journey from planning to invoice closure, ensuring timely and high-quality service and repair work.Lead the Service Advisors, Parts Team, and Technicians to work together in line with Renault's high standards, focusing on accurate admin and invoicing processes.Maintain strong customer relationships,...
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Workshop Operations Manager
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Workshop Operations Manager
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Workshop Operations Manager
2 months ago
Renault Truck Commercials Ltd. is seeking a skilled Workshop Controller to lead the customer experience from planning to invoice closure. Key responsibilities include managing the Service Advisors, Parts Team, and Technicians to ensure high-quality work, accurate administration, and timely invoicing. The successful candidate will foster strong customer relationships, balance commercial awareness with job profitability and productivity targets, and motivate the team for personal development and performance management. The role offers a competitive salary, KPI-driven bonus, pension scheme, and benefits package.
