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Lead Administrative Coordinator

3 months ago

Cottingham, United Kingdom Humber Teaching NHS Foundation Trust Full time

Position Overview

We are seeking a dedicated and proactive Lead Administrative Coordinator to join our Older People's Triage service within the Older Peoples Community Mental Health Services.

The ideal candidate will perform a variety of administrative tasks to support the Older People's Triage Service, including proficiency in clinical systems such as e-referral service and Lorenzo. The successful applicant will exhibit strong organizational skills and collaborate closely with Clinicians to ensure seamless referral processes for service users.

The successful candidate will benefit from:

  • A collaborative and supportive team environment
  • Opportunities for training, professional development, and regular supervision
  • Flexibility to cover for absence and annual leave as needed

Key Responsibilities

Responsibilities will include clinic management, processing referrals through the patient administration system Lorenzo and ERS, general administrative tasks, and taking minutes when necessary.

You will be expected to work independently and maintain a professional demeanor at all times.

The successful candidate will be required to uphold Trust standards while managing electronic and computerized records.

About Our Organization

We are a recognized and CQC rated good health and social care Trust providing integrated services across the region. More information can be found on our website.

Our Trust is innovative and dynamic, with a strong commitment to staff development. We value our employees and invest in their growth to ensure they possess the necessary skills to deliver exceptional care.

We take pride in achieving or exceeding the average in all NHS People Promise theme areas, demonstrating our dedication to enhancing the working experience for all NHS staff. Regardless of your role, you will receive a warm welcome and comprehensive support to help you succeed.

We acknowledge the importance of diversity and promote equality while actively challenging discrimination. We encourage applications from individuals of all backgrounds.

We believe in work-life balance, allowing flexibility regarding when, where, and how you work. If the work pattern for this role does not align with your needs, we welcome discussions about alternative working arrangements.

Our organization offers a unique array of benefits that surpass those of other NHS Trusts, including an enhanced leave package and comprehensive health and wellbeing support.

From urban settings to rural landscapes, you will find a place to call home, including some of the most affordable living options in the UK.

For further details regarding this vacancy, please refer to the attached Job Description and Person Specification.

Qualifications and Skills

Essential

  • Advanced keyboard skills: RSA/OCR III or equivalent/Advanced ECDL
  • Minimum of 3 GCSE/O levels, including English and Maths

Desirable

  • Familiarity with medical terminology

Experience

Essential

  • Proven experience in relevant practices and procedures
  • Knowledge and experience with IT systems such as Lorenzo, ESR, health roster, and oracle
  • Experience with audio transcription

Desirable

  • Experience using Trust IT Systems like SystmOne, Lorenzo, EMIS, and NDTMS

Skills and Competencies

Essential

  • Strong interpersonal communication skills
  • Ability to effectively plan and prioritize tasks