Key Holder, Full-Time Position

1 month ago

Banbridge District, United Kingdom Tapestry Full time

At Tapestry, we're committed to delivering exceptional customer experiences and driving business results. As a Key Holder, you'll play a critical role in achieving store goals in sales, productivity, and service. You'll be responsible for meeting personal sales and productivity targets, delivering service that meets or exceeds customer expectations, and representing Kate Spade to the consumer.

Key Responsibilities:

  • Achieve individual sales goals and develop strong product knowledge across all categories.
  • Ensure exemplary customer service by delivering the ultimate Kate Spade experience.
  • Develop a personal clientele through effective use of selling skills, proactive client outreach, and client book.
  • Understand and communicate the Kate Spade aesthetic, brand philosophy, and lifestyle to customers.
  • Execute operational tasks as per company directives, accurately process POS transactions, and adhere to visual directives.

Requirements:

  • Professional selling skills and exceptional interpersonal skills.
  • Prior luxury goods experience preferred.
  • Proactive ability to multi-task and prioritize.
  • Works well in a team environment.

Competencies:

  • Courage: Provides current, direct, complete, and actionable positive and corrective feedback to others.
  • Creativity: Comes up with new and unique ideas and makes connections among previously unrelated notions.
  • Customer Focus: Dedicated to meeting the expectations and requirements of internal and external customers.
  • Dealing with Ambiguity: Can effectively cope with change and decide and act without having the total picture.
  • Drive for Results: Can be counted on to exceed goals successfully.
  • Interpersonal Savvy: Relates well to all kinds of people and builds constructive and effective relationships.
  • Learning on the Fly: Learns quickly when facing new problems and analyzes both successes and failures for clues to improvement.

About Kate Spade:

Kate Spade is an equal opportunity and affirmative action employer. We pride ourselves on hiring and developing the best people. All employment decisions are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

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