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Property Portfolio Manager

2 months ago


Oxford, Oxfordshire, United Kingdom ProFind Full time

{"h1": "Property Portfolio Manager Role", "p": "We are seeking a dedicated and enthusiastic Property Portfolio Manager to join our team in Oxford. As a key member of our property management team, you will be responsible for maintaining an allocated property portfolio to the highest standards, with a focus on communication and customer service.", "ul": [{"li": "Client Obligations: Fulfil obligations to clients as per the Terms of Business."}, {"li": "Performance Monitoring: Assist in achieving departmental targets and monitor personal performance."}, {"li": "Meetings: Attend weekly and daily meetings with the portfolio management team to discuss maintenance reports and ensure effective diary management."}, {"li": "Property Inspections: Assist the Tenancy Manager with property inspections and report findings to landlords."}, {"li": "Repairs and Improvements: Identify necessary repairs and suggest improvements or refurbishments to optimise rental income."}, {"li": "Record Keeping: Ensure all works are recorded on the property management system."}, {"li": "Contractor Management: Assist the Compliance Manager in managing contractor relationships, monitoring quality of work, and authorising invoices."}, {"li": "Pre-Tenancy Work: Complete pre-tenancy tasks in accordance with company procedures."}, {"li": "Customer Service: Provide first-class service to landlords and tenants."}, {"li": "Internal Relations: Maintain good working relationships across all company divisions and ensure effective communication with the letting department and accounts."}, {"li": "Compliance: Ensure properties have valid safety reports and comply with current legislation."}, {"li": "Reporting and Support: Report personal issues and initiatives to the Area Portfolio Manager and assist with out-of-hours emergency cover."}, {"li": "Check-Out and Dilapidations: Liaise with landlords and tenants on check-out reports and agree on dilapidations."}, {"li": "Knowledge Sharing: Share skills and legal knowledge with the team, demonstrating initiative and self-motivation."}, {"li": "Operations Manual: Be familiar with the operations manual and use it as a reference."}, {"li": "KPI Targets: Meet Key Performance Indicator targets."}], "h2": "Requirements", "ul": [{"li": "Experience in a face-to-face customer service role."}, {"li": "Detail-oriented with proven organisational skills."}, {"li": "Effective communication skills with people at all levels."}, {"li": "Excellent written and verbal communication skills."}, {"li": "Demonstrates initiative and self-motivation."}, {"li": "Full clean manual driving licence."}, {"li": "Level 3 Award in Residential Letting & Property Management - England & Wales."}, {"li": "Positive and friendly approach."}], "p": "If you are a motivated and organised individual with a passion for property management, we would love to hear from you. Please contact Sally at ProFind Property Recruitment for more information."}