Operations Supervisor
3 weeks ago
Operations Supervisor at SSP Group
Compensation: £12.22 per hour, with an additional £1.50 per hour for shifts worked between midnight and 6 AM, resulting in a total pay rate of £13.72 per hour.
Work Schedule: Full-time, with shifts scheduled between 6 AM and 8 PM, including weekends.
* Candidates must have prior experience in a similar, fast-paced setting.
As an Operations Supervisor, applicants must be at least 18 years old to fulfill certain responsibilities, including the handling and serving of alcohol.
If you have a passion for food and travel, you are in the right place. We are the global leaders in food travel, offering a diverse range of delicious options for everyone. Whether you are traveling by air, rail, or just passing through, we provide the finest food and beverage selections.
We collaborate with over 500 brands, including our own unique offerings like Upper Crust, Millie's Cookies, Café Local, and Beer House, as well as renowned franchises such as M&S, Starbucks, Burger King, The Breakfast Club, and BrewDog.
Join our vibrant team as a valued Operations Supervisor, where each day presents exciting challenges in a dynamic environment. Be the embodiment of outstanding customer service, where your dedication to excellence aligns with our mission to exceed expectations. Embrace creativity and teamwork while making a meaningful impact.
WHY JOIN SSP AS OPERATIONS SUPERVISOR?
At SSP, we provide not just jobs, but dynamic career paths with numerous benefits:
Employee Discounts: Enjoy discounts of up to 50% on various SSP brands and franchises across the UK. Flexible Scheduling: We promote work-life balance to accommodate diverse lifestyles. 75% discount on meals during shifts. Friends and Family: 20% off on all purchases at select SSP-operated units across the UK. Continuous Development: Access award-winning training, apprenticeships, and development programs to enhance your skills and advance your career, including the Duty Manager Development Programme. Health and Wellbeing Support: Comprehensive family-friendly leave and flexible working arrangements. Culture: We value diversity and inclusion at SSP, offering various networks to support you, including LGBTQ+, Women's Network, Neurodiversity, and Disability initiatives. Activities: Participate in events like Barista Competitions and Superstars Recognition. Financial Support: Pension plans, life assurance, share incentives, and competitive pay rates.AS AN OPERATIONS SUPERVISOR, YOU'LL:
Have at least 1 year of experience in a supervisory role within hospitality or retail. Create a clean and inviting atmosphere that exceeds customer expectations, consistently striving to enhance service quality. Support and guide your team, ensuring a safe working and dining environment while being the primary contact for daily inquiries. Oversee team operations, managing the unit's opening and closing, ensuring adherence to operational standards, and completing necessary documentation. Focus on operational efficiency, staying informed about unit performance, championing improvements, and streamlining processes. Recognize and celebrate outstanding service within the team, leading by example and fostering an inclusive and motivating environment. Build strong relationships, communicate effectively, and make informed decisions to ensure team success and deliver exceptional customer service.SSP is proud to be an equal opportunity employer, committed to recruiting and retaining talented individuals from diverse backgrounds, skills, and perspectives.
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