Technical Education Specialist

3 weeks ago

London, Greater London, United Kingdom Genetec Full time

Team Overview:

Our team consists of dedicated trainers focused on providing exceptional knowledge and training to Genetec clients, partners, and staff across the European region, covering over 15 countries. We aim to create enriching learning experiences that empower individuals to confidently utilize the products within the Genetec portfolio. Collaboration with internal teams is essential to enhance training materials and streamline processes.

Daily Responsibilities:

  • Deliver technical training sessions for Genetec clients, partners, and internal personnel.
  • Create training presentations, instructional manuals, and course outlines.
  • Revise existing training materials in line with the evolution of Genetec's product offerings and continuously enhance documentation practices.
  • Maintain a thorough and up-to-date understanding of Genetec's product suite.
  • Foster a positive and inclusive team culture characterized by respect and support among colleagues.

Candidate Profile:

*We encourage applications from individuals who may not meet every qualification. We offer training and resources to help you excel in this position.*

  • Proficient in fostering collaboration and communication both internally and externally.
  • Skilled in conveying information effectively to diverse audiences.
  • Professional proficiency in English and the local language.
  • Willingness to travel within the United Kingdom and occasionally abroad, up to 50% of the time.
  • Commitment to contributing to a diverse, inclusive, and respectful workplace.
  • Degree in Computer Science, Engineering, or equivalent experience.

Technical Skills:

  • Familiarity with Windows operating systems.
  • Understanding of networking principles and IP protocols.
  • Experience with networking and database concepts, as well as client-server environments.
  • Proficient in PC configuration and troubleshooting.

Preferred Qualifications:

  • Experience with Genetec products.
  • Background in the Physical Security and/or Software industry.
  • Knowledge of additional European languages.

Genetec is committed to equal opportunity employment, promoting diversity and inclusion through our recruitment practices and the training and professional development we offer. We collaborate with external organizations and implement internal initiatives to create a welcoming environment for employees from all backgrounds.

To learn more about us: Website

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