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Procurement and Service Management Leader
2 months ago
We are seeking a highly skilled and experienced Procurement and Service Management Leader to join our team at PSR. As a key member of our organization, you will be responsible for leading the creation, development, management, and operation of a high-performing Service Centre function.
Main Responsibilities- Functional Leadership: Provide direction and guidance to the Service Centre team, ensuring the delivery of high-quality services and support.
- Tactical Buying: Design and establish a tactical buying organization and processes to ensure effective buying support, including helpdesk, order administration, order expediting, procurement data management, and continuous improvement projects.
- Sourcing Management: Manage tactical sourcing activities in alignment with the Category Management team, ensuring the delivery of high-quality goods and services.
- Supplier Onboarding: Design and establish a supplier registration and onboarding process, ensuring timely and controlled onboarding of suppliers.
- Performance Management: Work with the Performance and Process team to develop and implement a performance management framework, incorporating high-level objectives, metrics, targets, regular reporting, management review, and action plans.
- Key Performance Indicators: Work with the Performance and Process team to define, establish, and implement key performance indicators, service level agreements, and operational level agreements to ensure services are delivered to required standards, expectations, and commitments.
- Workload Prioritization: Develop and run a workload prioritization and resource allocation process, covering all team activities.
- Service Centre Procurement Experience: Previous experience in Service Centre Procurement, with a strong understanding of global procurement knowledge.
- Business Acumen: Possess strong business acumen, with advanced experience and knowledge of the concept-to-pay process and provision of operational procurement support.
- Delivery Track Record: Demonstrates a consistent track record of delivery in operational procurement activity, including helpdesk, requisition, and order processing, tactical sourcing, and data management and administration within large and complex procurement organizations.
- Complex Environment Experience: Experience of working in a complex changing environment with demanding business objectives in a competitive market sector.
- Shared Service Operations: Experience of designing, establishing, and managing shared service operations for procurement.
- Team Leadership: Experience of creating, building, leading, and managing successful teams.
- ERP Systems: Significant experience of ERP systems such as Oracle.
Please note that this role can only be worked within the UK and not Overseas.
PSR is committed to creating workplaces that recognize and celebrate differences, encourage diverse contributions, and where people feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants.
As a member of the Disability Confident Scheme, PSR guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group.
PSR guarantees to interview veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group.
In applying for this role, you acknowledge the following: this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such, the payment to the intermediary and your income resulting from this contract will be different.
