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Retail Operations Manager

2 months ago

Reading, United Kingdom Zachary Daniels Full time

Retail Operations Manager | Fashion Industry | Competitive Salary

Zachary Daniels is currently in search of a Retail Operations Manager for a prestigious fashion brand located in a strategic area. In this pivotal role, you will oversee the daily operational functions of the store while providing assistance to the Area Manager.

Your main objective will be to cultivate an outstanding shopping atmosphere for customers and inspire the team to achieve exceptional customer service standards. Additionally, you will be responsible for monitoring KPI performance, spearheading sales strategies, and ensuring the store consistently meets high performance benchmarks.

Benefits for the Retail Operations Manager:

  • A competitive base salary
  • Performance-based bonus structure
  • Uniform allowance and attractive employee discounts
  • Generous vacation time
  • Long service recognition and monthly awards for store accomplishments
  • Dental coverage and contributions towards eye examinations
  • Perkbox membership, including discounts on mobile contracts

Key Responsibilities:

  • Oversee all facets of store operations, including staff management, inventory control, sales generation, and customer satisfaction
  • Ensure team members deliver high-quality customer service
  • Train, mentor, and develop team members, fostering skill enhancement and growth opportunities
  • Evaluate and report on store performance to senior management
  • Maintain effective communication with customers, team members, and upper management
  • Report directly to the Area Manager

Qualifications and Experience:

  • Experience in retail as an Assistant Manager, Deputy Manager, Store Manager, or similar role
  • Proven track record in managing KPIs and budgets to enhance store performance
  • Demonstrated ability to drive sales and achieve performance targets
  • Confident leader with motivational skills
  • Proven experience in delivering exceptional customer service
  • Business-minded approach to advance retail operations

In recognition of your dedication, you will receive a competitive salary along with a comprehensive benefits package. If you are interested in the Retail Operations Manager position, please submit your most recent CV.

Zachary Daniels is a specialized National & International Recruitment Consultancy.

Expertise in Buying, Merchandising & Ecommerce | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Marketing, Digital & Technology | Property & Centre Management | Retail, Trade, Leisure & Wholesale Operations | Senior Appointments & Executive | Sales | Supply Chain & Logistics | Legal

Reference: BBBH31302