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Customer Service Representative

2 months ago

Ripon, North Yorkshire, United Kingdom Venn Group Full time

Job Summary:

Venn Group is seeking a highly skilled Customer Service Admin to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Customer Service: Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Communication: Effectively communicate with customers, colleagues, and management to ensure seamless service delivery.
  • Administrative Support: Provide administrative support to the team, including data entry, filing, and other tasks as needed.
  • Problem-Solving: Identify and resolve customer complaints in a fair and efficient manner.

Requirements:

  • Previous Experience: Minimum 2 years of experience in a customer service or administrative role.
  • Communication Skills: Excellent verbal and written communication skills.
  • Problem-Solving Skills: Ability to think critically and resolve customer complaints.
  • Teamwork: Ability to work collaboratively with colleagues to achieve team goals.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career advancement and professional growth.
  • Supportive Team: A supportive and collaborative team environment.