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Operations Coordinator

3 months ago

Dornoch Highland, United Kingdom Royal Golf Hotel Full time £35,000

We are looking for a skilled and proactive Operations Coordinator to manage the daily functions of our esteemed properties within the Royal Golf Hotel portfolio.

Our hotels are known for their exceptional service and unique charm, providing guests with an unforgettable experience.

As part of a vibrant and dedicated team, you will play a crucial role in ensuring that our guests enjoy the finest hospitality, utilizing the best local resources.

In this position, you will report directly to the General Managers and will be responsible for:


Team Management:
  • Supervising staff schedules, training, and performance to guarantee outstanding service.
  • Preparing, managing, and monitoring financial plans for operational efficiency.
  • Ensuring guests receive top-notch service and addressing any concerns promptly.

Regulatory Compliance:
  • Maintaining adherence to health and safety regulations.

Operational Improvement:
  • Creating and implementing strategies to enhance hotel operations.

Market Research:
  • Conducting analysis to remain competitive in the hospitality sector.

Financial Management:
  • Demonstrating proficiency in budget management, cost control, and financial analysis.

Technical Skills:
  • Utilizing MS Office Suite and hotel management software effectively.

Compensation Package:

  • Competitive salary based on experience, along with service charge and tips.
  • Comprehensive benefits including discounts for employees and their families on accommodations, dining, and beverages.
  • Opportunities for professional growth and development within the organization.
  • Employee discount platform offering savings across various retail and entertainment options.
  • Employee Assistance Programme.

If you are an experienced professional in the hospitality industry looking to contribute significantly to our team, we invite you to consider this opportunity.

We pride ourselves on being a collection of distinctive hotels, with our dedicated staff at the core of our operations.

We offer training and career advancement opportunities, along with attractive work environments, competitive pay, flexible hours, and numerous additional benefits.