Head of ITSM Problem Resolution
3 weeks ago
Exciting Career Opportunity:
We invite skilled IT professionals to consider a pivotal role at the University of Leeds as the ITSM Process Lead focusing on Problem Management. This position involves overseeing and refining the comprehensive Problem Management process.
About the University of Leeds:
Founded in 1904, the University of Leeds stands as a distinguished institution recognized for its academic rigor and diverse global community. With a vibrant population of over 39,000 students from 170 nations and a wide-ranging staff, we are committed to delivering outstanding education and conducting impactful research.
Core Responsibilities:
- Direct the implementation of the Problem Management process
- Engage with various stakeholders within IT to facilitate effective problem resolution
- Assist the IT Leadership team in ongoing improvement initiatives
Qualifications:
We seek candidates with a robust background in IT Service Management, exceptional communication abilities, and a dedication to fostering organizational transformation. Your skill in managing priorities in a fast-paced environment will be essential for success in this role.
Perks of Joining Us:
- 26 days of annual leave plus 16 public holidays
- Comprehensive pension plan and life insurance
- Access to on-site fitness and wellness facilities
- Opportunities for professional growth and development
Become a part of the University of Leeds and contribute to the advancement of IT. We look forward to your application.
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Lead for IT Problem Management
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Leeds, Leeds, United Kingdom University of Leeds Full timeExciting Career Opportunity:We invite you to consider a pivotal role within our organization at the University of Leeds as the ITSM Process Lead specializing in Problem Management. This position entails overseeing and refining the comprehensive Problem Management framework.About the University of Leeds:Founded in 1904, the University of Leeds stands as a...
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