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Operations Strategy Manager

3 months ago

London, Greater London, United Kingdom Selfridges Full time

Central Operations Manager

Overview

Key Responsibilities

  • Direct the Central Operations team in pinpointing enhancement initiatives aimed at boosting operational productivity and team performance.
  • Employ a strategic mindset towards projects, addressing overarching business challenges while working closely with senior management.
  • Discover avenues to streamline store operations and establish protocols for improved efficiency.
  • Supervise a team of Central Operations Managers, ensuring project execution from process design to realization.
  • Partner with Channel Integration to assist in process mapping and modifications.
  • Anticipate the effects of operational changes and devise strategies to address potential issues.
  • Work alongside cross-functional teams to facilitate necessary transformations and offer training and communication assistance.
  • Evaluate and refine training and communication methods to guarantee peak performance.

Qualifications

  • Strategic mindset with the capability to distill complex situations and convey insights effectively to senior leadership.
  • Proven leadership capabilities and a commitment to team growth.
  • Practical, solution-focused, and cooperative approach.
  • Strong skills in influencing, negotiation, and relationship management.
  • Analytical mindset with a proactive approach to identifying enhancements.
  • Experience in retail with a focus on operational efficiency.
  • High standards of integrity and professionalism.

About Selfridges

Selfridges is a renowned retail company dedicated to providing exceptional service and quality products.