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Airport Valet Parking Team Leader
2 months ago
We are seeking a highly skilled and experienced Airport Valet Parking Team Leader to oversee the smooth operation of our parking services at Bristol Airport.
Key Responsibilities:- Lead and motivate a team of valet attendants to deliver exceptional customer service
- Coordinate valet parking operations, including staffing schedules, vehicle logistics, and customer interactions
- Implement and enforce company policies, safety procedures, and service standards to ensure compliance and efficiency
- Train new valet attendants on proper procedures, customer service techniques, and airport regulations
- Monitor traffic flow, parking capacity, and customer needs to optimise service quality and minimise wait times
- Handle customer inquiries, complaints, and special requests promptly and professionally
- Maintain cleanliness and organisation of parking areas, equipment, and facilities
- Conduct regular inspections of vehicles and equipment to ensure safety, functionality, and appearance standards are met
- Assist with administrative tasks, such as record-keeping, inventory management, and reporting
Requirements:
- Strong leadership abilities and excellent communication skills
- Experience in a fast-paced airport environment
- Ability to work varied shifts, including weekends and evenings
- Knowledge of airport regulations and procedures
About Mego Employment Ltd:
Mego Employment Ltd is a leading provider of premium valet parking services at Bristol Airport. We are dedicated to delivering exceptional customer experiences and ensuring the highest standards of service excellence.