Hotel Operations Manager

2 weeks ago


Windsor, Windsor and Maidenhead, United Kingdom Amdas Recruitment Ltd Full time
Hotel Duty Manager

We are seeking a highly skilled and experienced Hotel Duty Manager to join our team at Amdas Recruitment Ltd. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our hotel, providing exceptional customer service, and leading by example.

Key Responsibilities:
  • Oversee daily hotel operations, ensuring seamless service delivery and high levels of customer satisfaction.
  • Support various hotel departments, providing guidance and assistance as needed.
  • Address guest requests, inquiries, and concerns in a professional and efficient manner.
  • Ensure the safety and security of guests and staff through regular property checks.
  • Assist senior management with ad hoc projects and initiatives.
Requirements:
  • At least one year of experience in a supervisory or junior management role, preferably in a hotel environment.
  • Strong interpersonal and communication skills, with proficiency in written and spoken English.
  • A customer-focused approach, with the ability to lead by example and pay attention to detail.
  • Excellent computer skills, including Microsoft Office, and familiarity with hotel management systems.
  • Knowledge of health and safety regulations and a personal licence are beneficial.
What We Offer:
  • A competitive salary and excellent benefits package.
  • Flexible working hours, including weekends and Bank Holidays.
  • Opportunities for career development and training.
  • A dynamic and supportive work environment.


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