Service Advisor

3 weeks ago


Hampstead, United Kingdom Auto Skills UK Full time

Job Summary:

We are seeking an experienced Service Advisor to join our team at Auto Skills UK. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our service department.

Key Responsibilities:

  • Take service department bookings and ensure efficient workshop loading.
  • Meet and greet service customers, identifying their service requirements and updating them on technical issues.
  • Deal with customer complaints and seize opportunities for upselling products.
  • Work closely with the service team to ensure high-quality customer service and efficient workflow.

Requirements:

  • Previous experience as a Service Advisor or in a similar role.
  • Knowledge of Kerridge or similar DMS systems.
  • Ability to thrive in a fast-paced service environment and work well under pressure.
  • Full clean UK driving license.

What We Offer:

As a Service Advisor at Auto Skills UK, you will have the opportunity to work with a dynamic team and develop your skills in customer service and service management. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.


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