Warranty Claims Specialist

1 month ago


London, Greater London, United Kingdom Pendragon Group Full time
Warranty Administrator Job Description

About the Role:

We are seeking a highly organized and conscientious Warranty Administrator to join our team at Pendragon Group. As a Warranty Administrator, you will be responsible for delivering industry-leading standards of customer care and satisfaction at all times.

Key Responsibilities:

  • Be involved in every aspect of the warranty and goodwill policy and procedure.
  • Accurately submit claims on a daily and weekly basis.
  • Monitor daily and weekly warranty reports.
  • Suggest improvements to increase efficiency and service.
  • Check invoices and credit notes.
  • Ensure full compliance with manufacturer's warranty claims, processes, and procedures.

Requirements:

  • Be highly organized and conscientious, with proven experience within an administration environment.
  • Have exceptional PC skills.
  • Have superb attention to detail and possess the sort of confidence and communication skills that inspires trust in colleagues and customers alike.
  • A driving licence is required.

About Us:

Pendragon Group is a leading automotive retailer that thrives in a fast-paced environment. We empower our employees with opportunities to bring out the best in themselves and others. We recognize the value of diversity and welcome applications from all walks of life, backgrounds, and communities. If you have the motivation, skills, and talent potential that we are looking for, then get in touch. We are an equal opportunities employer.



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