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Programme Director
2 months ago
Alumni Services is a global digital transformation management consultancy seeking an experienced Programme Director to support our UK Business and work on external client engagements.
This is a unique opportunity to join a vibrant and entrepreneurial culture where we fuel and realise your ambition. As a Programme Director, you will be responsible for running a senior programme assurance layer for our external Systems Integrator (SI) clients with their Telco clients.
You will sit as part of the SI programme/account teams and the programme teams within their telco clients. The objective will be to work with both the Telco and SI to ensure that the combined Telco and SI programme delivers the value defined within the Telco business case.
Key Responsibilities- Strategic advice and support across telco technologies and programme delivery
- Senior stakeholder management across the telco and SI organisations
- To focus delivery programmes around realisation of value (e.g. EOSL for IT Transformation, ROI)
- Identify additional value streams (e.g. further cost reduction opportunities enabled by the business process transformation)
- To ensure that the principles of customer success management are embedded into the programme across both the telco and SI
- OKR & KPI definition and management
- Benefits tracking and management
- Programme reporting
- Business Adoption
- Programme controls and standards are implemented within the telco and SI e.g. security by design, commercial and technical compliance, operational buy-in, adoption/migration approaches.
- Programme delivery interventions are identified and put in place where corrective action is required to realise value.
- Implementation of a standard approach to comms, change management, budget management, planning and forecasting, resource management.
- 10+ years' experience in PMO, Project Management or Programme Management
- Must have experience within the telecommunications sector
- Experience with Voice and/or Broadband telco products and technologies
- Demonstrated track record of establishing and managing PMO functions
- Clear understanding of quality management systems
- Project or programme management accreditation
- Consultancy experience preferred but not essential
Alumni Services is proud to be an equal opportunity employer. We are committed to equal employment opportunity and consider and embrace all individuals and what makes them unique. If you have a disability or special need that requires accommodation, please let us know when applying.