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Desktop Support Specialist

2 months ago

Reading, Reading, United Kingdom RedRock Resourcing Full time £35,000

Desktop Support Analyst x 2 - Job Opportunity

Salary: Up to £35k per annum

Job Type: Full-time

A leading organisation in the industry requires a Desktop Support Analyst to join its growing team.

Key Responsibilities:

  • Provide technical support for MS Office Suite, Office 365, and Windows 10/11
  • Administer DNS and maintain network infrastructure
  • Offer excellent customer service and support
  • Work effectively in a 2nd/3rd line support role
  • Utilise a ticketing system to manage support requests

Requirements:

  • Proven experience in technical support
  • Excellent interpersonal and communication skills
  • Experience in a customer-facing role
  • Ability to work in a fast-paced environment

About RedRock Resourcing:

RedRock Resourcing is a leading recruitment agency specialising in IT and technical roles. We work closely with top organisations to find the best talent for their teams.