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Deputy Team Leader

2 months ago

West Yorkshire, United Kingdom Citizens Advice Full time
About the Role

We are seeking a highly motivated and experienced individual to join our team as a Deputy Team Leader - Court Services. As a key member of our team, you will be responsible for the delivery of the Witness Service within your court/s.

You will share responsibility for the effective coordination and development of volunteers who support witnesses in their journey through the criminal justice system.

Key responsibilities include:

  • Coordinating and developing volunteers to support witnesses in court
  • Providing administrative support to the team, including inputting service data
  • Working closely with Team Leaders to ensure the effective delivery of the Witness Service

About Us

Citizens Advice is a national charity that provides free, independent, and confidential advice to people in need. We have a network of charities across England and Wales, with a team of over 260 staff and 3,000 volunteers.

We are committed to making a difference in the lives of millions of people every year, and we are looking for someone who shares our values and is passionate about delivering high-quality services to our clients.

What We Offer

We offer a range of benefits, including:

  • A competitive salary and benefits package
  • The opportunity to work for a national charity with a strong reputation for delivering high-quality services
  • A supportive and inclusive work environment

How to Apply

If you are a motivated and experienced individual who is passionate about delivering high-quality services to our clients, we would love to hear from you. Please submit an anonymous CV and a cover letter that addresses the following criteria:

  • Experience of delivering or supporting delivery of effective front-line services to a diverse range of clients and stakeholders
  • Experience of working with a team of volunteers or as a volunteer
  • Experience of working directly with a diverse range of clients or service users

Please note that this post is subject to enhanced vetting and barring checks, and some roles may require a Counter Terrorist Check. We are an equal opportunities employer and welcome applications from all qualified candidates.