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Customer Service Representative

2 months ago

Tewkesbury, Gloucestershire, United Kingdom Bloor Homes - Customer Care Careers Full time
Customer Care Co-ordinator

We are seeking a highly skilled and patient Customer Care Co-ordinator to join our team in the Western Region, based in Tewkesbury. As the central point of contact, you will be responsible for ensuring that our customers receive consistently outstanding service.

Key Responsibilities:
  • Provide exceptional customer service and support via various communication channels
  • Manage customer queries and concerns in a timely and professional manner
  • Work closely with the customer care team to ensure seamless delivery of services
  • Develop and maintain strong relationships with customers to drive customer satisfaction and loyalty
Requirements:
  • Strong communication and interpersonal skills
  • Excellent organizational and IT skills
  • Proven customer service experience in a fast-paced environment
  • Ability to work in a team and adapt to changing priorities

We offer a fantastic opportunity for career growth and development, with a range of benefits and a dynamic work environment. If you are a motivated and customer-focused individual, we would love to hear from you.