Restaurant Customer Service Representative

4 weeks ago


Tewkesbury, Gloucestershire, United Kingdom Dobbies Full time

At Dobbies, we're passionate about helping our customers achieve their gardening goals. As a key member of our team, you'll play a vital role in delivering exceptional customer service and driving sales through effective customer interactions.

Responsibilities

  • Provide outstanding customer service by assisting customers with various transactions and offering personalized product recommendations.
  • Drive sales by promoting the benefits of our products and services, including our Dobbies Club membership.
  • Offer expert product knowledge to customers, addressing their queries and concerns in a professional and courteous manner.
  • Contribute to maintaining a clean and organized store environment, working collaboratively with your team to ensure a positive customer experience.
  • Be flexible and willing to work across various areas of the store, including the shopfloor, stockroom, and restaurant, to meet business needs.

What We're Looking For

  • A passion for delivering exceptional customer service and a commitment to exceeding customer expectations.
  • Experience in a customer-facing role, preferably in a retail or hospitality environment.
  • Strong communication and interpersonal skills, with the ability to build relationships and work effectively as part of a team.
  • A positive attitude, with a 'can-do' approach and a willingness to learn and develop new skills.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • A commitment to our values, including being one team, getting better every day, bringing a smile, living and breathing gardens, and making it work for our customers.

What We Offer

  • A competitive annual leave entitlement, allowing you to take time off when you need it.
  • A generous discount scheme, offering 50% off in our restaurants, 25% off in our garden centre, and 10% off in our food halls.
  • Access to Wagestream, allowing you to access your earnings ahead of payday, save for the future, and receive financial advice.
  • Access to Retail Trust, providing confidential support, a virtual GP, free counselling services, and discounted retail rewards.
  • Access to Dobbies Academy, offering eLearning opportunities and development programs to help you grow and develop in your role.
  • A thriving culture, with a passionate, diverse, and committed team dedicated to making it work for our customers.

About Us

At Dobbies, we're proud to have a rich history dating back to 1865. As the UK's largest garden centre retailer, we have 77 stores, including six little dobbies, and a Central Support Office near Edinburgh. Our passion for gardens and plants is what sets us apart, and we're committed to being a great place to work, where our colleagues can be the best version of themselves every day.



  • Tewkesbury, Gloucestershire, United Kingdom Dobbies Full time

    At Dobbies, we're passionate about delivering exceptional customer experiences. As a Restaurant Customer Advisor, you'll play a key role in making this happen.Key Responsibilities:Provide outstanding customer service by assisting customers with various transactions across the store.Drive sales through customer interactions and promote the benefits of the...


  • Tewkesbury, Gloucestershire, United Kingdom Dobbies Full time

    At Dobbies, we're passionate about helping our customers achieve their gardening goals. As a key member of our team, you'll play a vital role in delivering exceptional customer experiences every day.Key Responsibilities:Provide outstanding customer service by assisting customers with various transactions and queries.Drive sales through effective customer...


  • Tewkesbury, Gloucestershire, United Kingdom Dobbies Full time

    At Dobbies, we're passionate about helping our customers achieve their gardening goals. As a key member of our team, you'll play a vital role in delivering exceptional customer experiences every day.Key Responsibilities:Provide outstanding customer service by assisting customers with various transactions and queries.Drive sales through effective customer...


  • Tewkesbury, Gloucestershire, United Kingdom Dobbies Full time

    At Dobbies, we're passionate about helping our customers achieve their gardening goals. As a key member of our team, you'll play a vital role in delivering exceptional customer experiences every day.ResponsibilitiesProvide outstanding customer service by assisting customers with various transactions across the store.Drive sales through customer interactions...


  • Tewkesbury, Gloucestershire, United Kingdom Hooray Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Hooray. As a key member of our Inbound, Customer Care Team, you will be responsible for providing exceptional customer service to our clients. Your primary duties will include answering inbound customer calls, inputting and updating customer data, and performing any ad-hoc...


  • Tewkesbury, Gloucestershire, United Kingdom Dobbies Full time

    At Dobbies, we're passionate about helping our customers achieve their gardening goals. As a key member of our team, you'll play a vital role in delivering exceptional customer service and ensuring our customers have an outstanding shopping experience.Key Responsibilities:Providing expert advice and guidance to customers on our products and services.Driving...


  • Tewkesbury, Gloucestershire, United Kingdom Dobbies Full time

    At Dobbies, we're passionate about helping our customers achieve their gardening goals. As a key member of our team, you'll play a vital role in delivering exceptional customer service and ensuring our customers have an outstanding shopping experience.Key Responsibilities:Providing expert advice and guidance to customers on our products and services.Driving...


  • Tewkesbury, Gloucestershire, United Kingdom Dobbies Full time

    At Dobbies, we're passionate about helping our customers achieve their gardening goals. As a key member of our team, you'll play a vital role in delivering exceptional customer service and ensuring our customers have an outstanding experience in our stores.ResponsibilitiesProviding expert advice and guidance to customers on our products and services.Driving...


  • Tewkesbury, Gloucestershire, United Kingdom Hooray Full time

    Exciting Opportunity in the Wine IndustryWe are seeking a highly motivated and customer-focused individual to join our Inbound, Customer Care Team at Laithwaites, a leading wine retailer. As a key member of our team, you will be responsible for providing exceptional customer service, answering inbound calls, and inputting customer data.Key...


  • Tewkesbury, Gloucestershire, United Kingdom Hooray Full time

    Exciting Opportunity in the Wine IndustryWe are seeking a highly motivated and customer-focused individual to join our Inbound, Customer Care Team at Laithwaites, a leading wine retailer. As a key member of our team, you will be responsible for providing exceptional customer service, answering inbound calls, and inputting customer data.Key...


  • Tewkesbury, Gloucestershire, United Kingdom Hooray Full time

    Exciting Opportunity in the Wine IndustryWe are seeking a highly motivated and customer-focused individual to join our Inbound, Customer Care Team at Laithwaites, a leading wine retailer. As a key member of our team, you will be responsible for providing exceptional customer service, answering inbound calls, and inputting customer data using our bespoke...


  • Tewkesbury, Gloucestershire, United Kingdom Hooray Full time

    Exciting Opportunity in the Wine IndustryWe are seeking a highly motivated and customer-focused individual to join our Inbound, Customer Care Team at Laithwaites, a leading wine retailer. As a key member of our team, you will be responsible for providing exceptional customer service, answering inbound calls, and inputting customer data using our bespoke...

  • Sales Representative

    3 weeks ago


    Tewkesbury, Gloucestershire, United Kingdom GAP Group LTD Full time

    Job Title: Sales Representative - Pump and Power ServicesWe are seeking a highly motivated and experienced Sales Representative to join our Pump and Power Services team. As a Sales Representative, you will be responsible for maximizing revenue opportunities from existing major account customers and winning new business.Key Responsibilities:Deliver sales...


  • Tewkesbury, Gloucestershire, United Kingdom Dobbies Full time

    At Dobbies, we pride ourselves in delivering exceptional customer experiences every day.We're seeking a talented individual to join our team as a Restaurant Customer Advisor, where you'll play a vital role in helping us achieve this goal.Key ResponsibilitiesProviding exceptional customer service by assisting customers with various transactions across the...


  • Tewkesbury, Gloucestershire, United Kingdom Dobbies Garden Centre Full time

    About Dobbies Garden CentreWe are seeking a highly skilled and experienced Kitchen Manager to lead our restaurant team and ensure the highest standards of food quality and service.The successful candidate will have a proven track record of managing a fast-paced kitchen environment, with a focus on efficiency, quality, and customer satisfaction.Key...


  • Tewkesbury, Gloucestershire, United Kingdom Five Guys Full time

    Restaurant Operations ManagerAt Five Guys, we're passionate about serving the best burgers and fries. As a Restaurant Operations Manager, you'll play a key role in ensuring our high standards are met every time. Your responsibilities will include leading a team of Shift Managers and Crew, supporting the delivery of perfect burgers and fries, and providing an...


  • Tewkesbury, Gloucestershire, United Kingdom GAP Group LTD Full time

    Our team at GAP Group LTD provides expert advice and services for generators, dewatering, and sewerage pump applications.We offer a range of solutions, including hoses, settlement tanks, and water processing systems.The Role:As a Sales Representative, you will be responsible for providing top-notch sales support to our customers.Key Responsibilities:Provide...

  • Sales Representative

    3 weeks ago


    Tewkesbury, Gloucestershire, United Kingdom 24-7 Recruitment Services Full time

    Job Description:As a Sales Representative for 24-7 Recruitment Services, you will be responsible for driving growth in our busy doorstep market. You will work in tandem with a dynamic and ambitious team to promote Cotteswold Dairy products through excellent product knowledge and a positive attitude.Key Responsibilities:Meet sales targets and aim for 50 new...


  • Tewkesbury, Gloucestershire, United Kingdom 24-7 Recruitment Services Full time

    As a Field Sales Representative for 24-7 Recruitment Services, you will be working in a dynamic and ambitious team to drive growth in our busy doorstep market.Key Responsibilities:•⁠ ⁠Drive sales and achieve targets in the assigned area•⁠ ⁠Build strong relationships with customers and promote our company values•⁠ ⁠Meet weekly sales...


  • Tewkesbury, Gloucestershire, United Kingdom HR Employment Ltd Full time

    Job Title: Field Sales RepresentativeJob Summary:HR Employment Ltd is seeking a skilled Field Sales Representative to join our team in Tewkesbury. As a Field Sales Representative, you will be responsible for promoting local doorstep delivery services through targeted doorstep canvassing.Key Responsibilities:• Conduct doorstep canvassing to promote local...