Area Manager
2 months ago
We are seeking a highly skilled and experienced professional to fill the position of Area Manager at Atlas FM. As a key member of our team, you will be responsible for overseeing the day-to-day operations of our sites in Taunton, Bridgewater, Exeter, and surrounding areas.
Key Responsibilities:
- Meet and exceed client expectations while operating within agreed budgets.
- Recruit, induct, and train suitable staff, ensuring compliance with vetting procedures.
- Maintain staff numbers at agreed levels to maintain contract standards.
- Control wage spend in line with agreed budgets set by the Regional Manager and Account Director.
- Monitor client satisfaction and service delivery on a monthly basis through client meetings, monthly call logs, and complaints reports.
- Carry out frequent site visits to ensure service delivery is being met, escalating any issues to the relevant Regional Manager.
- Conduct random and pre-planned audits, including compliance and quality checks, on a monthly basis.
- Develop strategies to reduce staff turnover, including induction programs, training, feedback, performance management, and personal coaching.
- Oversee the site-based training matrix to ensure training is delivered.
- Maintain accurate site documentation.
- Ensure products, equipment, and materials are properly stored, used, maintained, and ordered within agreed budgets.
- Ensure all Atlas FM personnel follow site rules and maintain a smart appearance.
- Follow the Company's grievance and disciplinary procedures.
- Ensure activities are undertaken in line with quality management, health and safety, legal requirements, environmental policies, and duty of care.
- Uphold, safeguard, and promote the Company's values and philosophy relating to ethics, integrity, and corporate social responsibility.
- Complete electronic time and attendance records.
We are looking for a compassionate and proactive individual who is quick to identify and address hygienic safety concerns in busy environments. The ideal candidate will have experience in people management and be able to communicate effectively with people at all levels.
Required Skills and Attributes:
- Ability to work well in a busy working environment and communicate effectively with people at all levels.
- Ability to communicate effectively with people at all levels.
- Able to accurately record data.
- Ability to work on own initiative with minimum supervision.
- Strong team working ethic and flexible approach.
- Analytical skills.
- Health and Safety awareness/training.
- Strong customer service skills.
- IT literacy.
If you are enthusiastic, take pride in your work, and have great attention to detail, you will fit in perfectly with our award-winning team.
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