Technical Services Manager

2 weeks ago

Nottingham, Nottingham, United Kingdom Lambert Smith Hampton Full time
Job Title: Technical Services Manager

Lambert Smith Hampton is a leading UK provider of Property Management and Facilities Management services. We are seeking a highly skilled Technical Services Manager to lead the implementation and growth of our in-house Technical Services and engineering services.

Key Responsibilities:
  • Technical Lead: Provide technical advice and operational support to the FM team and clients, ensuring compliance, quality, and service delivery requirements are met.
  • Term Consultancy: Develop a Term Consultancy service and undertake site and contractor audits to ensure tasks are completed according to specification and industry standards.
  • Financial Management: Collaborate with the National Head of Facilities Management to ensure full recovery of TSM fees and ensure the FM services delivered are profitable.
  • Business Growth: Lead and manage the development of FM Technical Services to CPM and wider LSH divisions, promoting services offered by LSH and supporting the conversion of new leads and opportunities.
  • Client Focus: Respond to changes in client and occupier requirements, attending client meetings and being responsible for client liaison.
  • Project Management: Work collaboratively with the National Head of Facilities Management to lead and implement a consistent national approach across operational projects.
Requirements:
  • Appropriate engineering degree and/or HND/HNC qualification.
  • Professional body membership/working towards e.g. MCIBSE.
  • Commercial awareness from experience and/or qualification.
  • Good working knowledge/understanding of building operating systems (mechanical, electrical, controls and fire/health and safety).
  • Good written communication skills & attention to detail.
  • Cost control, variance and forecasting reporting.
  • Good people skills and team working ethos.
  • Management of performance-based contracts.
  • Defects/warranty management.
  • CIBSE & HVCA guidelines.

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