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Hospitality Operations Manager

2 months ago

Dundee, Dundee City, United Kingdom Apex Hotels Full time

About Apex Hotels

We are a leading hospitality company that prides itself on providing exceptional service to our guests. Our team is dedicated to delivering a warm and welcoming experience that exceeds our guests' expectations.

Job Summary

We are seeking a highly motivated and experienced Food and Beverage Supervisor to join our team at Apex Hotels. As a key member of our Food and Beverage department, you will be responsible for ensuring that our guests receive the highest level of service and that our food and beverage operations run smoothly.

Key Responsibilities

  • Manage the day-to-day operations of the restaurant and bar, including supervising staff and ensuring that customer service standards are met.
  • Assist the Restaurant and Bars Manager in the planning and implementation of food and beverage menus, promotions, and events.
  • Develop and maintain strong relationships with our guests, ensuring that their needs are met and that they receive a personalized experience.
  • Work closely with the Food and Beverage team to ensure that all aspects of food and beverage service are delivered to the highest standard.
  • Contribute to the development and implementation of new ideas and initiatives to improve the food and beverage experience for our guests.

Requirements

  • Previous experience in a food and beverage role, preferably in a supervisory capacity.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, staff, and other stakeholders.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • A passion for delivering exceptional customer service and a commitment to exceeding guest expectations.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to help you grow and succeed in your career.
  • A dynamic and supportive work environment that encourages collaboration and innovation.
  • The opportunity to work with a talented and experienced team of professionals who are passionate about delivering exceptional service.

About You

We are looking for a highly motivated and experienced Food and Beverage Supervisor who is passionate about delivering exceptional customer service and has a strong commitment to excellence. If you are a team player with a positive attitude and a passion for food and beverage, we would love to hear from you.