Hospitality Apprentice

1 week ago

Dundee, Dundee City, United Kingdom Apex Hotels Full time

This is a unique opportunity to join Apex Hotels in Dundee on our Hospitality Apprentice Programme. The Apprenticeship in Hospitality Scotland is an award-winning programme designed to support you in the start of a lifelong career in hospitality.

The programme offers a chance to complete the Hospitality Services apprenticeship over two years, gaining the SCQF Level 5 qualification, all whilst working full time with Apex Hotels. You'll rotate between the key operational departments: housekeeping, kitchen, front office, and restaurant & bar, spending 6 months in each department.

During your time with us, you'll have the opportunity to develop your operational and supervisory skills, as well as participate in a series of masterclasses and learning journey experiences. These experiences will showcase what a career in hospitality has to offer and what paths and opportunities can be available to you.

You'll also have the chance to progress into the supervisory programme in your 3rd year, and receive a competitive rate of pay and a generous range of employee benefits.

As an AHS Apprentice, you'll be part of the Apex family, where you'll meet great people, have fun at work, develop new friendships, and learn new skills.

Key Responsibilities:

  • Participate in ongoing training & development in each of the 4 departments to support your personal and professional skills progression.
  • Assist the Chef de Partie in the running of the section and with the preparation and service of food.
  • Greet our guests upon arrival and learn the guest check in/out procedure.
  • Ensure that all guest rooms look well-presented by performing various cleaning duties.
  • Anticipate guests' needs whenever possible in every department to exceed expectations.

Personal Characteristics and Competencies:

  • You will have a passion for the hospitality industry with a desire to progress your career.
  • You will have good communication and IT skills relevant to the role and be ambitious to develop these skills.
  • You will bring your personality to work to ensure exceptional guest service.
  • You will have excellent customer care skills to deal with guest concerns in a calm and positive manner.
  • You will demonstrate commitment to the apprenticeship along with full time work.

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