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Senior Underwriting Operations Specialist
1 month ago
Senior Underwriting Operations Technician
About the Role
We are seeking a highly skilled Senior Underwriting Operations Technician to join our team at Massenhove Recruitment Ltd. As a key member of our operations team, you will be responsible for delivering high-quality underwriting operations services and performance to our marine and aviation underwriting teams.
Key Responsibilities
- Reporting line responsibilities as defined by the Group Head of Operations
- Oversight of the performance of Underwriting Operations Technicians reporting to you
- Conducting end of year and mid-year performance reviews
- Responsible for providing training to new joiners reporting to you
- Monitoring of KPIs
- Oversight of KPIs ensuring all tasks are completed within SLA
- Daily monitoring of Underwriting Operations Dashboard making your direct reports aware of any missed SLAs and any upcoming SLAs to be resolved
- Oversight of central mailbox
- Assisting the Group Head of Operations with the delivery of the Underwriting Support Model, both in London and in the expansion to the overseas offices
Requirements
- Experience as an Underwriting Operations Assistant
- Commitment to diversity and inclusion, with a focus on creating a fair and respectful work environment
We are an equal opportunities employer and welcome applications from a diverse range of candidates. If you are passionate about underwriting operations and have the skills and experience to succeed in this role, please apply today.
