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Receptionist/Office Coordinator

2 months ago

StainesuponThames, Surrey, United Kingdom IFS Full time
Job Summary

We are seeking a highly organized and customer-focused Receptionist/Administrator to join our team at IFS. As a key member of our front-line staff, you will be responsible for providing exceptional service to our clients and colleagues.

Key Responsibilities
  • Provide a warm and welcoming experience for all visitors, ensuring a positive first impression of our company.
  • Maintain high standards of site security, adhering to procedures and protocols to ensure a safe and secure environment.
  • Efficiently manage visitor arrivals, notify colleagues, and maintain accurate records.
  • Respond promptly and professionally to phone calls, emails, and other communication channels.
  • Ensure the reception area and meeting rooms are tidy, well-maintained, and conducive to productive meetings.
  • Direct visitors to meeting rooms and assist with meeting room bookings as needed.
  • Coordinate the delivery and collection of packages, including arranging couriers and managing stock levels.
  • Assist with arranging taxis and other transportation services for clients and staff.
  • Process and distribute mail, packages, and other post items in a timely and efficient manner.
  • Notify recipients of deliveries and inform IT of incoming packages.
  • Arrange regular couriers for the delivery of starter kits and collection of leavers' IT equipment.
  • Organize outgoing post and couriers as required.
  • Manage stationery, tea, coffee, and sugar supplies, ensuring sufficient stock levels.
  • Coordinate catering for customer meetings and staff events.
  • Alert the Facilities Manager to any security threats, environmental issues, or other concerns that may impact business operations.
Requirements
  • Essential:
  • Proficiency in Microsoft packages, including Excel, Word, Outlook, PowerPoint, and Teams.
  • Experience in a similar role within the software/IT industry.
  • Experience in client-facing roles within a corporate company.

A team player with strong collaboration skills, calm under pressure, customer-centric, and goal-oriented. If you are a highly organized and detail-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.