Employment Specialist

2 days ago

London, Greater London, United Kingdom TDA Telecoms Full time
Job Title: Employment Specialist

Join TDA Telecoms as an Employment Specialist and play a vital role in helping individuals achieve their employment goals. As a key member of our team, you will be responsible for providing tailored support to clients, helping them overcome barriers to employment and remain in work.

Key Responsibilities:
  1. Lead by Example: Deliver a high-quality service in line with client values, motivating the team, and demonstrating best practices in IPS employment services.
  2. Dual Responsibility: Balance responsibilities to both clinical partners and clients, ensuring compliance with internal procedures.
  3. Caseload Management: Manage a caseload of up to 25 clients, providing advice and support to help them overcome employment barriers and remain in work.
  4. Record Keeping: Maintain accurate and up-to-date records of client activity and outcomes using TDA Telecoms' CRM and the NHS Rio system.
  5. Continuous Improvement: Drive a culture of continuous improvement, leading change initiatives and problem-solving.
  6. Client Support: Prepare participants for employment through vocational profiling and ongoing, tailored support to help them achieve their employment goals.
  7. Employment Retention: Provide ongoing support to participants once they secure employment, assisting with job retention strategies.
  8. Employer Engagement: Work proactively with external employers to open up and secure job opportunities for participants, with a focus on the hidden labour market.
  9. Workplace Support: Offer advice and support to employers, including negotiating workplace adjustments and maintaining contact to ensure job retention.
  10. Support Needs Assessment: Assist participants with employment-related support such as benefits advice, travel arrangements, and managing health at work.
  11. Workshops & Training: Facilitate employment workshops and collaborate with other team members to support participants.
  12. Agency Collaboration: Build relationships with external agencies (e.g., colleges, training providers) to help individuals achieve their employment goals.
  13. Confidentiality & Professionalism: Maintain a professional relationship with clients and staff, respecting confidentiality and professional boundaries.
Other Responsibilities:
  • Identify and participate in appropriate training for personal and professional development.
  • Support in-house staff training and facilitate peer learning.
  • Contribute to the development of a locally responsive service, particularly supporting disadvantaged communities.
  • Promote and comply with all TDA Telecoms policies and procedures, including Health and Safety, Equality and Diversity, Safeguarding, and Data Protection.
Requirements:
  • Have a valid Enhanced DBS.
  • Experience working in employment services, ideally within a clinical or supported employment setting.
  • Strong case management skills with the ability to manage a caseload effectively.
  • Excellent communication and interpersonal skills.
  • Knowledge of the IPS model and experience in employer engagement.
  • Ability to work collaboratively with a range of stakeholders including clinical teams and external agencies.

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