Administrative Support Specialist

4 weeks ago


Moreton in Marsh, Gloucestershire, United Kingdom Baron's Eden Full time

{"h1": "Reservations and Customer Service Role at Baron's Eden", "p": "We are seeking a highly organized and customer-focused individual to join our Central Reservations team at Baron's Eden. As a key member of our team, you will be responsible for processing reservations, responding to customer inquiries, and providing exceptional customer service to our guests.

In this role, you will have the opportunity to work with a dynamic and passionate team, and contribute to the success of our award-winning spa and hotel destinations.

Key Responsibilities:

* Process reservations and respond to customer inquiries in a timely and professional manner
* Provide exceptional customer service to our guests, ensuring a positive and memorable experience
* Work collaboratively with the Central Reservations team to achieve departmental operating standards
* Participate in ongoing training and development to enhance your skills and knowledge

What We Offer:

* Competitive rate of pay
* Discounts on overnight stays and spa days
* Opportunities for professional development and career advancement
* A dynamic and supportive work environment

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

Please note that this role is based at our Head Office and requires flexibility to work evenings, weekends, and holidays as part of a 7-day operation.

We look forward to hearing from you"}



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