Risk Services Manager

2 months ago

Milton Keynes, Milton Keynes, United Kingdom KPMG Full time
Job Title: Risk Services Manager

Global Business Operations (GBO) is seeking a highly skilled Risk Services Manager to lead and develop global risk/regulatory business processes and associated systems. The successful candidate will be responsible for managing the relationship between GBO and key stakeholders, resolving potential issues, and providing day-to-day business prioritization of changes and enhancements.

Key Responsibilities:
  • Manage the relationship between GBO and key stakeholders, including Business Process Owners, Member Firm Local Administrators, and application working groups.
  • Document process and system updates/enhancements and work with technical solutions teams and member firm administrators to develop, deploy/configure, and test agreed-to enhancements and updates.
  • Work with Business Process Owners to address policy and process questions from the business and IT support to troubleshoot issues escalated by the member firm system administrator.
  • Facilitate requirements gathering, prioritization, and estimation for emergent application enhancement requests, special projects, and the annual budget submission process and three-year roadmap.
  • Plan, lead, and document working sessions.
Requirements:
  • Exceptional writing skills with a strong understanding of all aspects of writing in English.
  • Strong communications skills, including planning and delivering presentations to large global audiences across multiple time-zones.
  • Strong ability to conceptualize visual communications (graphic design skills are not required but are a plus).
  • Experienced in defining communication/marketing plans that employ multiple media types.
  • Detail-focused and able to produce quality communications in short timeframes.
  • Ability to successfully interact with management, including partners and senior leadership.
  • A self-starter, motivated with a flexible and committed attitude, strong interpersonal skills.
  • Strong management and organizational skills.
  • Ability to drive decision-making, facilitate change, and edit material.
  • Possess significant knowledge of KPMG and its business.
  • Requires proficiency in Microsoft Office applications: Word, SharePoint, Excel, PowerPoint, Visio, and Outlook.
  • Ability to generate simple to mid-level SQL queries enough to understand underlying data structures and perform simple ad-hoc analysis preferred.
Experience and Knowledge:
  • Significant experience or working with business rules, processes, and systems that assess independence and business risk within an Accounting or Professional Services Organization.
  • Bachelor's degree from an accredited college/university or equivalent work experience.
  • Strong working knowledge of Agile methodology for software development, including the role, responsibilities, and practices of the Scrum Product Owner.
  • Technical expertise sufficient to formulate requirements and contribute to the design of technical solutions in partnership with technology specialists.
  • Experience working in a global environment.

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