French Speaking Customer Service Representative

1 month ago


Lichfield, Staffordshire, United Kingdom Reed Full time
Job Title: French Speaking Customer Service Representative

We are seeking a highly skilled French speaking customer service representative to join our team at Reed. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients in French.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in French.
  • Utilize your excellent French language skills to create a positive customer experience.
  • Work closely with our team to ensure seamless customer service delivery.

Requirements:

  • Fluency in spoken and written French.
  • Experience in a telephone-based customer service role.
  • Customer relationship/customer account management experience.
  • Confident IT skills including MS Office.

What We Offer:

  • A competitive salary of up to £29,000 depending on experience.
  • A permanent contract of employment with a supportive and friendly team.
  • Company-wide training programme to develop key skills.
  • 25 days holiday, plus bank holidays.
  • Non-contributory private health care and critical illness cover.
  • Generous contributory pension scheme.
  • Life insurance at three times salary.
  • Employee assistance programme.


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