French Speaking Customer Service Representative
1 month ago
We are seeking a highly skilled French speaking customer service representative to join our team at Reed. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients in French.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in French.
- Utilize your excellent French language skills to create a positive customer experience.
- Work closely with our team to ensure seamless customer service delivery.
Requirements:
- Fluency in spoken and written French.
- Experience in a telephone-based customer service role.
- Customer relationship/customer account management experience.
- Confident IT skills including MS Office.
What We Offer:
- A competitive salary of up to £29,000 depending on experience.
- A permanent contract of employment with a supportive and friendly team.
- Company-wide training programme to develop key skills.
- 25 days holiday, plus bank holidays.
- Non-contributory private health care and critical illness cover.
- Generous contributory pension scheme.
- Life insurance at three times salary.
- Employee assistance programme.
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