French Speaking Customer Service Representative
4 weeks ago
A fantastic permanent opportunity for a native French speaking customer service person.
We are looking for someone who can undertake a dual role, getting involved in recruitment and customer service.
The Role:Our French Speaking Customer Service Advisor will:
- Utilise your exceptional French language skills to create an impeccable end-to-end customer experience.
- In French, answer queries, respond to technical questions, handle order and export paperwork, resolve complaints, and manage your own customer-related projects.
Our Customer Service Advisor will have:
- Fluency in spoken and written French.
- Experience in a telephone-based customer service role.
- Customer relationship/customer account management experience.
- Confident IT skills including MS Office.
- Comfortable with occasional travel between sites in Burntwood, Shenstone, and Cergy.
We offer:
- Salary of up to £29,000 depending on experience.
- Permanent contract of employment (Monday to Friday, 38.5 hours, office-based at our Distribution Centre, near Lichfield).
- Company-wide training programme to develop key skills and a supportive and friendly team.
- 25 days holiday, plus bank holidays.
- Non-contributory private health care and critical illness cover.
- Generous contributory pension scheme.
- Life insurance at three times salary.
- Employee assistance programme.
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