Technical Operations Coordinator
2 months ago
We are seeking a highly skilled Technical Administrator to join our team at The Compleat Food Group. As a key member of our technical team, you will be responsible for ensuring that the Management Team is informed of their duties and targets regarding food safety, authenticity, integrity, and legality.
Key Responsibilities- Relationship Management: Maintain strong relationships with customers, suppliers, and colleagues to ensure effective communication and collaboration.
- Complaint Handling: Record and investigate customer complaints in a timely and professional manner.
- Technical Data Management: Generate technical data for customer and site Key Performance Indicators (KPIs).
- Reporting and Analysis: Prepare retailer KPI and site management reports to support business decision-making.
- Document Control: Manage the document control database to ensure accurate and up-to-date documentation.
- Audit Support: Assist with audits and new product launches to ensure compliance with regulatory requirements.
- Quality Assurance: Perform other duties related to food safety, authenticity, integrity, and quality.
- Experience: Proven experience in food manufacturing and technical administration, preferably in a retail environment.
- Skills: Familiarity with Quality Management Systems (QMS) and technical procedures.
- Certifications: Food Safety Level 3 certification and Internal Auditing Training are preferred.
- Holiday Entitlement: 33 days holiday (inclusive of bank holidays).
- Training and Development: Opportunities for training and career development.
- Well-being Initiatives: Access to employee volunteering days, well-being initiatives, and discounts.
- Community Support: Participation in community support groups and charity initiatives.
- Employee Benefits: Access to Grocery Aid and a company pension plan.
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