Travel Money Advisor

7 days ago

Belfast, United Kingdom Travelex Full time

Job Title: Travel Money Advisor

Job Type: Permanent

Hours per week: 16

Salary: £12.50 per hour + Monthly Bonus

Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly rota.

Benefits:

  • A wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
  • Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
  • A wide range of employee discounts provided by Bravo Benefit
  • Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime
  • 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days
  • Opportunity to earn a monthly bonus on top of base salary for hitting targets
  • Pension with a great Pension Provider – Scottish Widows.

About the Role:

As a Travel Money Advisor at Travelex, you will be an integral part of our retail team, supporting our customers with their foreign exchange needs. You will be responsible for:

  • Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements then tailoring their experience based on their destination
  • Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
  • Engaging with customers to process all foreign exchange transactions accurately and efficiently.
  • Delivering on key performance goals both procedural, operational and customer focused
  • Utilising your keen eye for detail to process daily online FX request and deliveries
  • Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures

Requirements:

  • Numerically proficient – You'll need to have a firm grasp of numbers as you'll be handling large amounts of cash and covering vast amounts of currency regularly daily
  • IT proficient – You'll be dealing with computers and in house till systems and ordering systems throughout the day. You will receive full training on our systems, however a basic understanding will give you a great start.
  • Great Communicator - You'll find talking with people and building relationships comes naturally to you. You'll not only be a great talker, but a good listener who is understanding of people and their needs.
  • Desire to succeed – You'll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.

Interview Process:

The interview process will consist of:

  • Step 1 – Our team of Talent Acquisition Partners or Bureau Managers will review your application and get in touch with you if they think your experience fits the brief and conduct an initial screening call.
  • Step 2 – You'll then be invited to an online interview with one of our Talent Acquisition Partners. Here we'll give you more insight into Travelex and the role whilst finding out a bit more about you. Given you'd be working with vast amounts of money on a regular basis there will also be a small numerical and accuracy test too that'll you'll complete.
  • Step 3 – If successful you will then be invited to visit the bureau where you will meet with the Bureau Manager face-to-face and have the opportunity to see what the working environment looks like. The Bureau Manager will be able to tell you more about the day-to-day responsibilities and answer any remaining questions you have.
  • Step 4 – If the bureau visit goes well, we'll reach out and offer the opportunity to join Travelex as our newest employee. If you're unsuccessful, we'll still reach out to you to provide detailed feedback.

About Travelex:

We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers' access to international money, however and whenever.

  • Travel Money Advisor

    4 months ago

    Belfast, United Kingdom Sainsburys Full time

    **Travel Money Advisor** - 5 Month Fixed Term Contract (23000375) Help our customers holidays get off to a fantastic start, as one of our trusted Travel Money Advisors. Offering great service in one of our in-store Travel Money bureaus, you’ll be part of our all new Winning Team - where you can really be the difference. You’ll be the face of Travel...

  • Tesco Travel Money Advisor

    3 months ago

    Belfast, United Kingdom Travelex Full time

    Tesco Travel Money Advisor - Tesco Bank Knocknagoney Rd, Belfast - Part Time **Job Type**: Permanent Part Time Hours per week: 12 **Salary**: £11.50 per hour + Monthly Bonus Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or...

  • Tesco Travel Money Advisor

    2 months ago

    Belfast, United Kingdom Travelex Full time

    Tesco Travel Money Advisor – Tesco Bank, Newtownards – Part Time Job Type : Permanent, Part Time Hours per week : 16 hours Salary: £12.50 per hour + Monthly Bonus Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly...

  • Tesco Travel Money Advisor

    2 weeks ago

    Belfast, United Kingdom Travelex Full time

    Tesco Travel Money Advisor – Tesco Newtownards – Part Time Job Type : Permanent Hours per week : 16 Salary: £12.50 per hour + Monthly Bonus Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly rota. ...

  • Customer Service Advisor Travel Money

    3 months ago

    Belfast, United Kingdom Sainsbury's Full time

    **Location** - Forestside Store, Sainsbury's Supermarkets Ltd Forestside Shopping Centre, Belfast, BT8 6FX **Hours** - Part-time **Contract-Type** - Permanent **Rate** - £11.00 per hour **Areas of business** - Sainsbury's Bank **Job ID** - 223413 We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s...

  • Customer Service Advisor

    3 months ago

    Belfast, United Kingdom Sainsbury's Full time

    **Location** - Forestside Store, Sainsbury's Supermarkets Ltd Forestside Shopping Centre, Belfast, BT8 6FX **Hours** - Part-time **Contract-Type** - Fixed-Term Assignment **Rate** - £12.00 per hour **Areas of business** - Sainsbury's Bank **Job ID** - 225441 We’d all like amazing work to do, and real work-life balance. That’s waiting for you at...

  • Customer Service Adviser Travel Money

    3 months ago

    Belfast, United Kingdom Sainsburys Full time

    **Customer Service Adviser Travel Money** - 5 Month Fixed Term Contract (230003RW) Help our customers holidays get off to a fantastic start, as one of our trusted Travel Money Advisors. Offering great service in one of our in-store Travel Money bureaus, you’ll be part of our all new Winning Team - where you can really be the difference. You’ll be the...

  • Customer Service Advisor

    4 months ago

    Belfast, United Kingdom Sainsbury's Full time

    **Location** - West Belfast Store, Sainsbury's Supermarkets Ltd Unit 28 Kennedy Centre, Belfast, BT11 9AB **Hours** - Part-time **Contract-Type** - Fixed-Term Assignment **Rate** - £12.00 per hour **Areas of business** - Sainsbury's Bank **Job ID** - 227219 We’d all like amazing work to do, and real work-life balance. That’s waiting for you at...

  • Travel Money Advisor

    2 months ago

    Belfast, United Kingdom Eurochange Full time

    **Do you have a passion for sales?** **Do you enjoy achieving targets?** **Do you put the customer at the heart of every transaction?** **Do you have a confident and charismatic personality?** If the answer to all of the above is ‘YES’, then now is a great time to be a part of our award-winning team. We are on the look-out for target driven, sales...

  • Customer Assistant Travel Money

    2 months ago

    Belfast, United Kingdom Marks & Spencer Full time

    **Customer Assistant Travel Money 16 Hours Permanent** **Due to Operational requirements this role is suitable for people aged 18 and over.** **Week 1** Mon 15.30 - 19.30 Wed 15.30 - 19.30 Thurs 17.00 - 21.00 Sat 15.30 - 19.30 **Week 2** Mon 15.30 - 19.30 Thurs 17.00 - 21.00 Fri 15.30 - 19.30 Sat 15.30 - 19.30 **Purpose** - To deliver a great...

  • Call Centre Advisor

    4 months ago

    Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are professional, customer-centric and bold. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment - Company perks **Responsibilities**: - Answer customer inquiries in a timely and professional manner. - Resolve...

  • Customer Assistant Travel Money Belfast

    4 months ago

    Belfast, United Kingdom M&S Full time

    **Key Accountabilities** Customer Assistant Travel and Service Belfast 16 Hours Permanent Purpose - To deliver a great experience for your customers across Travel Money and other services, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that...

  • Call Centre Advisor

    3 months ago

    Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are professional, customer-centric and bold. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment - Company perks **Responsibilities**: - Answer customer inquiries in a timely and professional manner. - Resolve...

  • Call Centre Advisor

    3 months ago

    Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are professional, customer-centric and bold. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment - Company perks **Responsibilities**: - Answer customer inquiries in a timely and professional manner. - Resolve...

  • Call Centre Advisor

    3 months ago

    Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are professional, customer-centric and bold. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment - Company perks **Responsibilities**: - Answer customer inquiries in a timely and professional manner. - Resolve...

  • Call Centre Customer Sales Advisor

    3 months ago

    Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are professional, customer-centric and bold. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment - Company perks **Responsibilities**: - Answer customer inquiries in a timely and professional manner. - Resolve...

  • Retail Travel Advisor

    3 months ago

    Belfast, United Kingdom TUI Group Full time

    Belfast, United Kingdom- - 127875- - Onsite- - Permanent- - Part Time- - 25Salary £15,700 - Joining the TUI Retail Team as a Travel Advisor at our **Belfast CC shop**, we will help you become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by...

  • Food and Beverage Assistant

    3 months ago

    Belfast, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Belfast. We are customer-centric, creative and supportive. Our work environment includes: - Modern office setting - Food provided **Switch Advisor Ltd is hiring for a Food and Beverage Assistant at our Belfast location.** **Qualifications**: - Must be able to communicate clearly and professionally...

  • Front of House Staff

    4 months ago

    Belfast, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Belfast. We are customer-centric, creative and supportive. Our work environment includes: - Modern office setting - Food provided We are hiring Front of House Staff to join us in our Belfast location! **Qualifications**: - Must be able to communicate clearly and professionally with customers and...

  • Front of House Staff

    4 months ago

    Belfast, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Belfast. We are customer-centric, creative and supportive. Our work environment includes: - Modern office setting - Food provided We are hiring Front of House Staff to join us in our Belfast location! **Qualifications**: - Must be able to communicate clearly and professionally with customers and...