Current jobs related to Complaints Resolution Specialist - Diss, Norfolk - Michelle Denny Recruitment
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Complaints Resolution Specialist
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Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full time £30,000Complaints Handler RoleMichele Denny Recruitment is seeking a skilled Complaints Handler to join their team. As a Complaints Handler, you will be responsible for receiving and investigating customer complaints, providing prompt and accurate resolutions, and identifying recurring issues or trends.Key Responsibilities:Receive and respond to customer complaints...
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Complaints Resolution Specialist
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Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full time £30,000Complaints Handler RoleMichele Denny Recruitment is seeking a skilled Complaints Handler to join their team. As a Complaints Handler, you will be responsible for receiving and investigating customer complaints, providing prompt and accurate resolutions, and identifying recurring issues or trends.Key Responsibilities:Receive and respond to customer complaints...
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Complaints Resolution Specialist
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Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full time £45,000Complaints ManagerM Michelle Denny Recruitment is partnering with a market-leading group of companies in Diss to find an experienced Complaints Manager.Offering a competitive salary package up to a negotiable £40,000 per annum, this role is available on a hybrid or office-based basis, depending on your preference.This would be 3 days in the office, and 2...
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Complaints Resolution Specialist
1 month ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full time £45,000Complaints ManagerM Michelle Denny Recruitment is partnering with a market-leading group of companies in Diss to find an experienced Complaints Manager.Offering a competitive salary package up to a negotiable £40,000 per annum, this role is available on a hybrid or office-based basis, depending on your preference.This would be 3 days in the office, and 2...
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Complaints Resolution Specialist
1 month ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full timeComplaints Handler Job DescriptionMichelle Denny Recruitment is seeking a skilled Complaints Handler to join their team. As a Complaints Handler, you will be responsible for receiving and investigating customer complaints, providing prompt and accurate resolutions, and ensuring that issues are addressed effectively and in compliance with company policies and...
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Complaints Resolution Specialist
1 month ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full timeComplaints Handler Job DescriptionMichelle Denny Recruitment is seeking a skilled Complaints Handler to join their team. As a Complaints Handler, you will be responsible for receiving and investigating customer complaints, providing prompt and accurate resolutions, and ensuring that issues are addressed effectively and in compliance with company policies and...
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Complaints Resolution Specialist
3 weeks ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full timeJob Opportunity: Complaints ManagerMichele Denny Recruitment is partnering with a leading group of companies in Diss to find an experienced Complaints Manager.This role offers a competitive salary package up to a negotiable \u00a345,000 per annum, with the option to work on a hybrid or office-based basis, depending on your preference.About the Role:As a...
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Complaints Resolution Specialist
3 weeks ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full timeJob Opportunity: Complaints ManagerMichele Denny Recruitment is partnering with a leading group of companies in Diss to find an experienced Complaints Manager.This role offers a competitive salary package up to a negotiable \u00a345,000 per annum, with the option to work on a hybrid or office-based basis, depending on your preference.About the Role:As a...
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Complaints Resolution Specialist
3 weeks ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full timeComplaints Manager Job DescriptionMichele Denny Recruitment is partnering with a leading group of companies in Diss to find an experienced Complaints Manager.This role offers a competitive salary package up to a negotiable £45,000 per annum, with the option to work on a hybrid or office-based basis, depending on your preference.About the Role:As a...
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Complaints Resolution Specialist
3 weeks ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full timeComplaints Manager Job DescriptionMichele Denny Recruitment is partnering with a leading group of companies in Diss to find an experienced Complaints Manager.This role offers a competitive salary package up to a negotiable £45,000 per annum, with the option to work on a hybrid or office-based basis, depending on your preference.About the Role:As a...
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Complaints Resolution Specialist
2 weeks ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full time £45,000About the Role:We are partnering with a leading group of companies in Diss to find an experienced Complaints Manager. This role offers a competitive salary package up to £45,000 per annum, with a hybrid or office-based work arrangement.Key Responsibilities:Manage the entire complaints process from initiation to resolution, ensuring compliance with...
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Complaints Resolution Specialist
2 weeks ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full time £45,000Complaints ManagerMichelle Denny Recruitment is partnering with a market-leading group of companies in Diss to find an experienced Complaints Manager.Key Responsibilities:Manage and resolve customer complaints with empathy, professionalism, and integrity.Collaborate with internal departments to address root causes of complaints and implement corrective...
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Complaints Resolution Specialist
1 month ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full timeComplaints Manager Job DescriptionMichele Denny Recruitment is partnering with a leading group of companies in Diss to find an experienced Complaints Manager.This role offers a competitive salary package up to a negotiable £45,000 per annum, with the option to work on a hybrid or office-based basis, depending on your preference. Please note, this would be 3...
-
Complaints Resolution Specialist
1 month ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full timeComplaints Manager Job DescriptionMichele Denny Recruitment is partnering with a leading group of companies in Diss to find an experienced Complaints Manager.This role offers a competitive salary package up to a negotiable £45,000 per annum, with the option to work on a hybrid or office-based basis, depending on your preference. Please note, this would be 3...
-
Complaints Resolution Specialist
1 month ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full timeMichelle Denny Recruitment is partnering with a market-leading group of companies in Diss to find an experienced Complaints Manager who will be at the forefront of the company's customer service initiatives.Offering a competitive salary package up to a negotiable £45,000 per annum, this role is available on a hybrid or office-based basis, depending on your...
-
Complaints Resolution Specialist
1 month ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full timeMichelle Denny Recruitment is partnering with a market-leading group of companies in Diss to find an experienced Complaints Manager who will be at the forefront of the company's customer service initiatives.Offering a competitive salary package up to a negotiable £45,000 per annum, this role is available on a hybrid or office-based basis, depending on your...
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Complaints Resolution Specialist
3 days ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full timeJob DescriptionWe are seeking a skilled Complaints Handler to join our team at Michelle Denny Recruitment. The ideal candidate will have excellent communication and problem-solving skills, with the ability to investigate and resolve customer complaints effectively.Key Responsibilities:Receive and respond to customer complaints through various channels,...
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Customer Complaints Resolution Specialist
2 weeks ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full timeComplaints Handler RoleMichelle Denny Recruitment is seeking a skilled Complaints Handler to join their team. As a key member of the complaints department, you will be responsible for investigating and resolving customer complaints in a timely and effective manner.The ideal candidate will possess excellent communication and interpersonal skills, with the...
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Complaints Resolution Specialist
1 month ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full timeMichelle Denny Recruitment is delighted to be working with a repeat client who is looking to add a new member to their complaints department. As a Complaints Handler, you will be responsible for taking up any complaints and investigating before delivering initial findings in line with industry guidance.Our ideal candidate will be a resilient person with an...
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Complaints Resolution Specialist
1 month ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full timeMichelle Denny Recruitment is delighted to be working with a repeat client who is looking to add a new member to their complaints department. As a Complaints Handler, you will be responsible for taking up any complaints and investigating before delivering initial findings in line with industry guidance.Our ideal candidate will be a resilient person with an...
Complaints Resolution Specialist
2 months ago
Job Title: Complaints Handler
Job Summary:
We are seeking a highly skilled Complaints Handler to join our team at Michelle Denny Recruitment. As a Complaints Handler, you will be responsible for receiving and investigating customer complaints, providing prompt and accurate resolutions, and ensuring that issues are addressed effectively and in compliance with company policies and procedures.
Key Responsibilities:
- Receive and respond to customer complaints through various channels.
- Analyse complaints thoroughly and liaise with multiple departments to resolve issues.
- Provide prompt and accurate resolutions to customer complaints, ensuring compliance with company policies and procedures.
- Record keeping effectively for correspondence with customers and departments.
- Identify recurring issues or trends in customer complaints and provide feedback to relevant departments for process improvements.
- Respond to customer complaints in a professional and courteous manner.
Requirements:
- Excellent communication and interpersonal skills, with the ability to effectively communicate with customers and internal stakeholders.
- Strong problem-solving and analytical skills, with the ability to investigate and resolve complex issues.
- Proficient in customer service principles and practices, with a focus on customer satisfaction.
- Ability to have challenging conversations internally and externally.
- Excellent attention to detail and organisation skills with the ability to maintain accurate records and documentation.
- Patience, empathy, and the ability to remain calm and professional in stressful situations.
- Familiarity with relevant laws, regulations, and industry standards related to customer service and complaint handling (preferred).
What We Offer:
You will be joining a dynamic and supportive team within a rapidly growing, market-leading business. As a Complaints Handler, you will be offered a highly competitive salary of up to £30,000 plus benefits and the future progression that a growing company can offer.
