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Claims Handler
2 months ago
Yolk Recruitment Ltd is seeking a skilled Motor Claims Handler to join their team in Cardiff. As a Motor Claims Handler, you will play a key role in delivering an exceptional customer experience by managing motor claims from initial report through to closure.
Key Responsibilities:- Proactively manage a portfolio of motor claims, including both first and third-party claims.
- Identify and refer any potential fraud indicators.
- Negotiate settlements and ensure claims are resolved efficiently.
- Deliver outstanding service to customers and build strong relationships with third parties and suppliers.
- Ensure compliance with the company's regulatory and legislative requirements.
- Actively contribute ideas to improve operational processes within the claims team.
- Support the Claims Team Leader with day-to-day activities.
- Maintain high standards in service, productivity, and quality to meet company expectations.
- Experience working in a motor insurance claims environment (desirable but not essential).
- An analytical mindset, with the ability to interpret data and identify trends to inform decisions.
- Competitive salary - £26,000 (depending on experience).
- 33 days annual leave (25 days + 8 bank holidays), increasing to 34 days with length of service.
- Hybrid working model (2-3 days in the office, the rest remotely).
- Nest Pension scheme.
- Professional training and qualification opportunities.
- Group social events (optional).
- Refer a friend scheme.
Please check our website for other potential roles and if you want a confidential chat, pop me an email to arrange.
Yolk Recruitment Ltd is an equal opportunities employer, embracing diversity and encouraging applications from all qualified candidates. If you have not heard from us within 7 days, please check our website for more opportunities.
