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Spare Parts Coordinator

2 months ago

Derby, Derby, United Kingdom Vantage Recruitment Full time
About the Role

We are seeking a highly skilled and experienced Spare Parts Coordinator / Sales Administrator to join our team at Vantage Recruitment. As a key member of our sales team, you will play a crucial role in ensuring our customers receive exceptional service and support.

Key Responsibilities
  • Customer Service: Handle customer inquiries, provide quotations, and resolve issues efficiently, ensuring customer satisfaction through excellent communication and problem-solving skills.
  • Spare Parts Management: Monitor stock levels, liaise with suppliers, and coordinate with factories to ensure timely delivery of parts.
  • Technical Support: Identify correct parts using online catalogues and technical specifications, and provide technical knowledge to customers to accurately identify and recommend appropriate spare parts.
  • Order Processing: Handle incoming orders, process payments, and ensure timely delivery of spare parts.
  • Relationship Building: Build strong relationships with customers, suppliers, and internal teams to provide a personalized and timely service.
Requirements
  • Experience: Proven experience in customer service or a related field, with a strong technical background.
  • Skills: Excellent communication and interpersonal skills, proficiency in MS Office, and the ability to work independently and as part of a team.
  • Education: Relevant education or training in a related field.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Professional Growth: Opportunities for professional growth and development.
  • Supportive Environment: A supportive and collaborative work environment.
  • Dynamic Company: The chance to be part of a dynamic and innovative company.