Regional Team Manager

3 days ago

Gateshead, Gateshead, United Kingdom Samsung Full time

Job Summary:

We are seeking a highly motivated and results-driven Regional Team Manager to join our team at Samsung. As a Regional Team Manager, you will be responsible for driving sales, brand advocacy, and achieving successful mystery shopping results in your assigned territory.

Key Responsibilities:

  • Manage a team of In-store Promoters to ensure delivery of set targets and retain outstanding people.
  • Be the first point of contact for your Store Promoters, escalating queries as appropriate and in a timely manner, holding weekly meetings to share expectations and priorities.
  • Lead, coach, and develop new starters on your team through a 12-month onboarding program.
  • Drive your team to achieve Retail excellence, ensuring in-store display compliance, maximizing all Samsung and retailer-led promotions, and ensuring full team understanding.
  • Work in partnership with the training team to build a shared plan to address any opportunities or development required to drive sales and mystery shop performance.

Requirements:

  • You are a self-starter with a proactive, positive mindset.
  • You have a keen interest in technology.
  • You have previous experience in managing a field team.
  • You have strong planning and organization skills with a sound understanding of MS Office applications.
  • You have the ability to focus on numerous targets and are focused and tenacious in ensuring that these targets are always met.

What We Offer:

  • Cash incentives, quarterly bonus, box bonus, mystery shop award, access to discounts and benefits, including travel and gym discounts.
  • Yearly annual awards to celebrate team performance.
  • Long service awards.
  • First-class training.
  • Discounts on selected Samsung products.
  • Access to company mental health first aiders, as well as external free and confidential advice and support.

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