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Administrative Coordinator
2 months ago
Job Title: Administrative Coordinator
Job Summary:
Adecco is seeking an experienced Administrative Coordinator to join our team. As an Administrative Coordinator, you will play a crucial role in ensuring the smooth operation of our office.
Key Responsibilities:
- Coordinate Scheduling: Manage the training schedule, including approving and cancelling training courses.
- Resource Allocation: Allocate course dates to trainers.
- Document Distribution: Distribute course paperwork and manuals.
- Quality Assurance: Conduct Internal Quality Assurance (IQA) for incoming paperwork.
- Communication: Email certificates to customers.
- Trainer Support: Coordinate trainer observations and ensure effective monitoring, conducted by Senior Trainers.
- Weekly Review: Conduct the Weekly ring-round of trainers to ensure the smooth running of the following week's courses.
- Record Keeping: Maintain trainer records and expiry dates for trainer qualifications and insurances.
- Data Entry: Accurately record all information using CRM and bespoke training diary software.
- Customer Service: Handle customer inquiries in a professional and courteous manner.
Requirements:
- Administrative Experience: Practical experience in a variety of business administration tasks.
- Communication Skills: Strong verbal and written communication skills, including listening.
- Teamwork: Supportive team player, building positive working relationships with colleagues.
- Time Management: Ability to prioritize, work efficiently, and meet deadlines.
- Initiative: Enthusiastic, with a positive 'can-do' attitude and the ability to use own initiative.
- Pressure Management: Ability to work well under pressure in a fast-paced office environment.
- Work Ethic: Strong work ethic, punctual, hardworking, and conscientious.
- Technical Skills: Computer literate with a good understanding of Microsoft Office. Experience with CRM's, e-commerce systems, and other software is desirable.
