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Patient Care Support Specialist
2 months ago
Position Overview
St Austell Healthcare is in search of a Patient Care Support Specialist to collaborate with our dedicated multi-disciplinary team, which includes Practice Nurses, Advanced Nurse Practitioners, Urgent Care Nurses, Paramedic/Urgent Care Practicioners, Clinical Pharmacists, Physiotherapists, and Mental Health Nurses. Our practice serves a diverse patient population, ensuring high-quality healthcare delivery.
The ideal candidate will possess excellent communication abilities, demonstrating empathy and compassion while upholding privacy, dignity, and confidentiality. The role requires the ability to perform under pressure and work effectively within a large team environment.
This position offers a diverse range of responsibilities, including assisting in various clinical settings such as ophthalmology, haematology, and contraception clinics.
Key Responsibilities
The Patient Care Support Specialist will be an integral part of the primary healthcare team, delivering exceptional nursing care to meet the comprehensive healthcare needs of our patient population. Under the guidance of Lead Nurses, the responsibilities will encompass:
- Implementing clinical care packages and conducting assessments.
- Performing phlebotomy and monitoring patient care.
- Establishing and maintaining effective communication with patients and team members.
- Ensuring health, safety, and security standards are upheld.
- Contributing to service improvement initiatives.
- Promoting equality and valuing diversity within the workplace.
- Planning and executing health promotion strategies.
- Identifying and reporting safeguarding concerns.
About St Austell Healthcare
This role may require travel between various sites. Working hours will be arranged during weekdays, with occasional Saturday shifts.
Benefits Include:
- Generous annual leave entitlement plus bank holidays.
- Membership in the NHS pension scheme.
- Access to salary sacrifice schemes for electric vehicles and bicycles.
- Complimentary staff wellbeing support services.
- Opportunities to participate in staff events.
Clinical Responsibilities
The Patient Care Support Specialist will be responsible for:
- Adhering to established guidelines for clinical tasks.
- Conducting venepuncture and preparing specimens for laboratory analysis.
- Measuring and documenting vital signs, including blood pressure, pulse, temperature, height, weight, and body mass index.
- Maintaining cleanliness and organization in clinical environments.
- Providing accurate information to patients within the scope of practice.
- Assisting clinicians during minor surgical procedures.
- Encouraging patients to manage their health conditions effectively.
- Acting as a chaperone when required.
- Documenting patient interactions and care activities accurately.
Candidate Profile
Essential Skills:
- Demonstrated self-awareness and understanding of personal strengths and weaknesses.
- Ability to communicate effectively, especially in challenging situations.
- Proficient keyboard skills.
- Strong organizational and planning abilities.
- Willingness to engage in ongoing training and professional development.
- Commitment to teamwork and supporting the growth of colleagues.
- Flexibility and adaptability in a dynamic work environment.
- Capacity to manage physical demands and handle medical equipment.
- Resilience in dealing with emotionally challenging situations.
Qualifications:
Essential:
- General education with a minimum of 3 GCSEs at grade C or above.
Desirable:
- NVQ Level 2 qualification.
