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Customer Retention Expert
2 months ago
**About the Role**
We are seeking a highly motivated and experienced CRM expert to join our team at MRJ Recruitment. As a CRM Marketing Specialist, you will play a key role in the retention and engagement of our extensive customer base.
**Key Responsibilities:**
- Develop and execute email marketing campaigns to keep customers engaged and satisfied.
- Collaborate with the CRM team to create and improve automated marketing strategies.
- Plan and execute daily customer engagement programs.
- Analyze customer data to send personalized emails and improve customer experience.
- Support the CRM team with large-scale projects and initiatives.
- Ensure compliance with company policies and industry standards.
**Requirements:**
- Relevant commercial experience in a similar CRM or marketing role.
- Ability to analyze data and use it to shape marketing strategies.
- Excellent communication and stakeholder management skills.
- Experience working with email service providers and Microsoft Office.
- High attention to detail and ability to proofread to a high standard.
- Self-motivated and able to work calmly under pressure.
**What We Offer:**
A competitive salary, great perks, and the opportunity to work with a leading brand in the UK.
