Relief House Manager

1 month ago


Bognor Regis, West Sussex, United Kingdom McCarthy and Stone Full time
About the Role

We are seeking a highly skilled and customer-focused Relief House Manager to join our team at McCarthy Stone. As a Relief House Manager, you will be responsible for providing exceptional customer service, managing the day-to-day operations of our residential care homes, and ensuring the well-being of our residents.

Key Responsibilities
  • Provide a warm and welcoming environment for residents and their families
  • Manage the development, gardens, and grounds to ensure a safe and secure environment
  • Facilitate social interaction and activities to enhance the quality of life for residents
  • Deal with emergency situations in a professional and timely manner
  • Collaborate with colleagues to ensure seamless delivery of care and services
Requirements
  • Excellent communication and interpersonal skills
  • Experience in a customer-facing role, preferably in a care or hospitality setting
  • Ability to work independently and as part of a team
  • Flexibility to work varied shifts, including evenings and weekends
  • Basic knowledge of health and safety procedures
What We Offer

As a Relief House Manager at McCarthy Stone, you will have the opportunity to work in a dynamic and supportive environment, where you can make a real difference in the lives of our residents. We offer a competitive hourly rate, mileage reimbursement, and a range of benefits, including group personal pension, life assurance, and medical screening.

McCarthy Stone is a leading provider of retirement living communities, and we are committed to delivering exceptional customer service and care. If you are a motivated and caring individual who is passionate about delivering outstanding customer experiences, we would love to hear from you.


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