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Client Relations Specialist in Financial Services
3 months ago
Time Appointments is seeking a dedicated Client Relations Specialist within the financial services sector. This role is an excellent opportunity to become part of a reputable organization that emphasizes delivering reliable and personalized support to its clientele.
Key Responsibilities- Review and accurately process information requests while adhering to established service level agreements.
- Implement necessary changes to client accounts in compliance with internal procedures and regulatory standards.
- Ensure clients are well-informed regarding payment obligations, facilitating accurate collection in line with BACS regulations.
- Promptly handle requests for redemption statements, ensuring timely release of loan security upon receipt of funds, in accordance with agreed protocols.
The ideal candidate will possess:
- Experience in the financial services field, particularly in mortgage-related roles (preferred but not mandatory).
- Strong customer service capabilities.
- Proficiency in Microsoft Office applications.
We offer a competitive salary package along with:
- A generous holiday entitlement scheme, with options to purchase additional leave.
- A company-matched pension scheme (up to a specified limit).
- Life assurance coverage.
- Opportunities for social and sporting events organized by the company.
If you are passionate about building a career in the financial services industry and possess transferable skills, we encourage you to consider this opportunity.
